Doing the right thing, at the right time.
At Brookson Insurance, we pride ourselves on being an independent agency that truly cares about our clients. Since 2009, we've been dedicated to providing top-notch insurance services to individuals and businesses in Indiana and beyond. Our team of experienced professionals is committed to helping you navigate the complex world of insurance, ensuring you get the coverage you need at a price you can afford.
Our Mission
Our mission is to provide personalized insurance solutions that cater to your unique needs. We take the time to understand your situation, answer your questions, and offer tailored advice to help you make informed decisions. As an independent agency, we work with multiple carriers to find the perfect fit for you, ensuring you get the best coverage at the best price.
Our Services
We offer a wide range of insurance services, including:
- Personal Insurance: Auto, Home, Renter's, Life, Umbrella, and more
- Business Insurance: General Liability, Worker's Comp, Landlords, Commercial Auto, Inland Marine, and Bonds
- Specialty Insurance: Pet Insurance, Home Warranties, and more
Our experienced team will work closely with you to understand your specific needs and identify the most suitable insurance options for you. We're dedicated to providing exceptional customer service, and we're always available to answer your questions and provide guidance.
Our Team
Meet our team of insurance experts, each with their own unique background and expertise:
- Heather Harris, Owner/Agent
- Kimberly Harbaugh, Agency Office Manager
- Scott Marvel, Communications Coordinator
Together, we're committed to helping you navigate the complex world of insurance and finding the right coverage for you.
Outstanding Service
Heather Harris and her team at Brookson Insurance have received overwhelmingly positive reviews from their clients. The agency has been praised for its prompt and exemplary service, with clients commending the team's attention to detail and willingness to go above and beyond to meet their needs.
Community Involvement
Many reviews have highlighted the agency's community involvement and charitable efforts. Clients have praised the team's commitment to helping others and making a positive impact.
Insurance Expertise
The agency's insurance experts, including Heather, Lynda, and Nicki, have been commended for their extensive knowledge and ability to find the best rates for their clients' individual situations.
Personalized Service
Clients have praised the personalized service they receive from the agency, with many noting that the team takes the time to understand their unique needs and provides tailored solutions.
Dispute with One Client
However, one client, Bethany Schultz, has shared a negative experience with the agency, citing poor customer service, uncompetitive rates, and administrative errors.
Favorable Reactions to Others
The majority of reviews have been extremely positive, with clients expressing their satisfaction with the agency's service and expertise.
