Simplifying Your Life with Your Very Own Personal Price Plan
Welcome to our office, where we pride ourselves on providing exceptional customer service and personalized insurance solutions for individuals and businesses. Our team is committed to helping you protect what matters most, whether it's your home, car, or loved ones.
Our Story
As a State Farm agent for over 30 years, I have had the privilege of serving the communities of Chagrin Falls, Solon, Bainbridge Twp., Aurora, Chardon, Chesterland, and surrounding areas. Our office is dedicated to building long-lasting relationships with our customers and providing tailored insurance solutions to meet their unique needs.
Our Services
At our office, we offer a wide range of insurance products and services, including:
- Auto Insurance: Protect your vehicle and passengers with comprehensive coverage
- Homeowners Insurance: Keep your home and belongings safe with our personalized policies
- Condo Insurance: Specialized coverage for condominium owners
- Renters Insurance: Protect your personal belongings while renting
- Business Insurance: Customized coverage for small businesses and entrepreneurs
- Life Insurance: Ensure your loved ones are protected with our term and permanent life insurance options
- Pet Insurance: Keep your furry friends healthy and protected with our pet insurance plans
- Rec Vehicles Insurance: Cover your motorcycle, boat, ATV, or RV with our specialized insurance programs
- Boat Insurance: Protect your vessel and passengers with comprehensive coverage
What Sets Us Apart
Our team is committed to providing exceptional customer service, and we strive to make every interaction with us a positive one. We understand the importance of having the right insurance coverage in place, which is why we take the time to understand your unique needs and provide personalized recommendations.
Our Expertise
Our staff is knowledgeable and trained to handle a wide range of insurance products and services. We are committed to staying up-to-date on the latest industry developments and advances in insurance technology.
Our Office
Our office is conveniently located in Chagrin Falls, and we are easily accessible by car or public transportation. We offer in-person, online, and phone appointments to accommodate your schedule and preferences.
Get Started Today
We invite you to visit us at our office, reach out to us by phone or email, or simply stop by our office to discuss your insurance needs. Our team is here to help you protect what matters most.
Exceptional Service and Professionalism
Agents at this office are highly praised for their professionalism, friendliness, and accuracy. Reviewers have reported feeling well-taken care of, with issues resolved efficiently and effectively. Insurance policies are set up to meet clients' needs, and claims are handled promptly and with ease.
Dedication to Customer Satisfaction
Many reviewers have expressed their gratitude for the agents' dedication to their customers, going above and beyond to resolve issues and provide excellent service. They consistently mention the agents' knowledge, expertise, and communication skills.
Claims Process and Policy Management
Clients have had positive experiences with the claims process, reporting that the agents and State Farm made the process as easy as possible. Some reviewers have filed multiple claims, and the office has consistently handled them professionally and efficiently.
Personal Touch
Reviewers have noticed that the agents take a personal interest in their clients, addressing them by name and providing individualized attention. This creates a sense of security and trust.
However, there are also negative comments, indicating that some reviewers have had disappointing experiences.
Disappointments and Mistakes
Two reviewers had issues with policy changes and claims processing. One reviewer felt that the agent was unprofessional and blamed them for the mistake, while the other reviewer was left with expensive mistakes to pay out of pocket.
