Like a Good Neighbour, State Farm is There
At State Farm, we understand that insurance is not just a necessary product, but a vital protection against life's unexpected twists and turns. As a State Farm agent, it is our mission to provide our customers with the highest level of customer service, knowledge, and integrity. With over 20 years of experience in the finance and insurance industry, our team is dedicated to helping our customers manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Our Story
Our team has a shared passion for helping our customers and their families navigate the complexities of insurance. With a diverse range of professionals on our team, we bring a unique perspective to the insurance industry. From our office manager, Angela Laird, with over 30 years of managerial experience, to Connie Treadway, with over 25 years of insurance experience, we have a wealth of knowledge and expertise to Draw from. Our team is committed to providing personalized service, tailored to each customer's unique needs and circumstances.
Services
At State Farm, we offer a wide range of insurance products to meet the needs of our customers. Whether you're looking for auto, homeowners, condo, renters, personal articles, business, life, health, or pet insurance, we have you covered. We also offer banking and annuities products to help our customers achieve their financial goals.
Our Philosophy
At State Farm, we believe that insurance is not just a product, but a way to achieve peace of mind. We believe that every customer is unique, with their own set of circumstances and needs. That's why we work closely with our customers to understand their individual circumstances and provide personalized solutions tailored to their needs. Our goal is to help our customers feel confident, secure, and protected, so they can focus on what matters most - their families, their businesses, and their dreams.
About Our Agent
Our agent, Lewis Olvera, is a licensed insurance professional with a passion for helping others. With a degree from the University of California, San Diego, and a trilingual background in English, French, and German, Lewis is well-equipped to serve the diverse needs of our community. With over 20 years of experience in the finance and insurance industry, Lewis has a deep understanding of the complexities of insurance and is dedicated to providing exceptional customer service.
Community Involvement
At State Farm, we strongly believe in giving back to our community. Our agent, Lewis Olvera, is an active volunteer in various community events and is committed to making a positive impact in the lives of those around him. We believe that insurance is not just about protecting our customers' assets, but also about building strong, supportive communities.
Contact Us
If you'd like to learn more about our products and services or would like to schedule an appointment with our agent, please don't hesitate to reach out. You can contact us by phone at (775) 355-8000, or by email through our website. We look forward to serving you.
Overall Impression
The majority of the reviews are extremely positive, praising the exceptional service, helpfulness, and professionalism of the staff, particularly Angela Laird and Lewis Olvera.
Staff Performance
The staff, including Angela and Lewis, are consistently praised for their efficiency, helpfulness, and kindness. They are described as being extremely knowledgeable, courteous, and caring, always willing to go above and beyond to meet customers' needs.
Positive Experiences
Many reviewers have had positive experiences with the staff, citing examples of prompt responses to inquiries, helpful guidance in finding the right policies, and excellent customer service. Some reviewers have even chosen to continue with the agency despite moving out of the area due to the exceptional service they received.
One Negative Review
One reviewer had a very poor experience with the staff, citing unprofessionalism, ridicule, and incompetence in handling billing and customer inquiries. This reviewer ultimately cancelled their policy and switched to a different insurance provider.
