Your Partner in Insurance Protection
At Academy Insurance Agency, we pride ourselves on being a forward-thinking insurance agency that provides peace of mind to our clients. Our experienced agents take the time to understand our clients' unique needs and provide tailored solutions to protect their assets. We're committed to delivering exceptional service and expertise to help our clients achieve their goals.
Our Services
As a full-service insurance agency, we offer a wide range of services to cater to our clients' diverse needs. Whether you're a small business owner or an individual looking for personal insurance, we've got you covered. Our services include:
Commercial Insurance
- Commercial General Liability: Protect your business against lawsuits and other liabilities with our comprehensive general liability insurance.
- Commercial Property Insurance: Insure your physical assets and equipment against damage, theft, or loss.
- Commercial Auto Insurance: Cover your company vehicles and employees against accidents and damage.
- Workers' Compensation Insurance: Ensure that you're providing adequate protection for your employees in the event of a workplace accident or illness.
- Bonding and Surety Services: Help secure your business with our bond and surety services, designed to protect your clients and partners.
Personal Insurance
- Homeowners Insurance: Insure your personal residence against damage, theft, or loss.
- Auto Insurance: Cover your personal vehicles against accidents and damage.
- Flood Insurance: Protect your home against flooding and flood-related damage.
- Wind and Hurricane Insurance: Insure your property against damage caused by wind and hurricane-related storms.
- Personal Liability Insurance: Shield yourself and your family against lawsuits and other liabilities.
Why Choose Us?
At Academy Insurance Agency, we're dedicated to providing exceptional service, expertise, and value to our clients. With years of combined industry experience, our team has the knowledge and expertise to help you make informed decisions about your insurance needs. We partner with top-tier carriers to offer a wide range of insurance products, ensuring that our clients receive the best possible coverage and service.
Meet Our Team
Our team of experienced agents is led by a dedicated management team with a focus on customer service, expertise, and innovation. Our agents are committed to delivering exceptional service and ensuring that our clients receive the best possible coverage at a competitive price.
Get a Quote
Ready to explore your insurance options? Contact us today to schedule a consultation with one of our expert agents. We'll work closely with you to understand your unique needs and provide tailored solutions to protect your assets.
Exceptional Customer Service
The reviews highlight the outstanding customer service provided by Academy Insurance Agency. Many customers praised the agency's professionalism, knowledge, and dedication to finding the best coverage options. Rose, a representative, is particularly commended for her exceptional service, taking the time to explain options, answering questions, and finding suitable plans for customers.
Communication and Follow-up
However, some customers experienced issues with communication and follow-up. A few customers reported difficulty getting in touch with the agency, with one customer waiting too long for a response to their quote request. Another customer was unhappy with the agency's handling of a policy cancellation, resulting in a significant financial burden.
Value for Money
Many customers were satisfied with the agency's ability to find competitive rates and provide great value for their money. Some customers reported saving money on their premiums, while others praised the agency's attention to detail and ability to identify potential coverage gaps.
Conclusion
Overall, the reviews demonstrate that Academy Insurance Agency excels in customer service, communication, and value for money. However, some customers experienced issues with follow-up and communication, which can be improved.
