Like a Good Neighbor, State Farm is here for you.
We are a dedicated team of experienced insurance professionals serving the Greater New Orleans Area since 1996. We understand that your insurance needs are unique, and we are committed to providing personalized solutions that offer the right coverage for your individual life and financial situations.
Our Mission
Our mission is to provide our clients with:
- Personalized attention: We take the time to listen to your needs and understand your concerns.
- Expert guidance: Our experienced agents have extensive knowledge of various insurance products and can guide you through the process of choosing the right coverage options.
- Dedicated support: We are committed to providing prompt and personalized service throughout the process, ensuring your needs are met with utmost care and attention.
Our Services
We offer a comprehensive range of insurance products to cater to various needs:
Personal Insurance
- Auto Insurance
- Homeowners/Condo Insurance
- Renters Insurance
- Personal Articles Insurance
Business Insurance
- Business Insurance
- Life Insurance
- Health Insurance
- Pet Insurance
Financial Planning
- Banking & Mutual Funds
- Annuities
Our Expertise
Our agents are licensed and highly skilled in:
- Risk assessment: Identifying potential risks and vulnerabilities.
- Product knowledge: Thorough understanding of different insurance products and their benefits.
- Claims handling: Efficient and compassionate guidance through the claims process.
- Customer service: Responsive and personalized attention to your needs.
Beyond Insurance
We believe in building strong relationships with our clients. We take the time to explain coverage options clearly, answer your questions thoroughly, and ensure you feel confident about your insurance protection.
Call us today to schedule a personalized consultation and learn how we can help you achieve peace of mind with reliable insurance coverage.Overview of Reviews
The reviews of Cas Fontenot's State Farm office are overwhelmingly positive, with all reviewers giving 5-star ratings. The office is praised for its friendly and helpful staff, who go above and beyond to assist customers with their insurance needs.
Staff Praise
Phyllis, in particular, is mentioned repeatedly for her exceptional service, helpfulness, and prompt responses to customers' questions and concerns. Other staff members, including Kim, Linda, and Cas Fontenot himself, are also praised for their professionalism and dedication to customer satisfaction.
Customer Service
The office is commended for its excellent customer service, with reviewers appreciating the staff's responsiveness, knowledge, and willingness to help. The staff's ability to find the right solutions for customers' insurance needs is also highlighted.
Insurance Options and Rates
Several reviewers mention the office's ability to provide competitive rates and tailored insurance options that meet customers' specific needs. The office is also praised for its ability to explain complex insurance details in a clear and concise manner.
Personal Touch
The office is noted for its personal touch, with staff members taking the time to get to know customers and their families. This personal approach is seen as a key factor in the office's high level of customer satisfaction.
