Make Life Go Right with Natalie Mathews State Farm!
At Natalie Mathews State Farm, we are dedicated to providing exceptional customer service and a wide range of insurance and financial products to safeguard what's most important to you. Our team, led by Natalie Mathews, is passionate about helping our customers achieve their goals and protecting their loved ones.
About Us
As your local good neighbors, we offer a variety of insurance products, including Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, and Health insurance. We understand that every individual has unique needs, and we are committed to providing personalized quotes and tailored solutions to meet your specific requirements.
Our Services
Our insurance products are designed to provide comprehensive coverage for your valuables, assets, and loved ones. Whether you need Auto insurance to protect your vehicle, Homeowners insurance to safeguard your home, or Life insurance to ensure your family's financial future, we have got you covered. We also offer Business insurance to help you protect your business and employees.
Our Mission
Our mission is to provide outstanding customer service, build strong relationships, and help our customers make informed decisions about their insurance and financial needs. We are committed to making a positive impact in our community and helping our customers achieve their goals.
What Sets Us Apart
At Natalie Mathews State Farm, we pride ourselves on our exceptional customer service, extensive knowledge of insurance and financial products, and our commitment to helping our customers achieve financial stability and security.
Overall Experience
The majority of reviewers have had a positive experience with the State Farm agency, with many praising the friendly and knowledgeable staff, particularly Natalie Matthews and her team. Reviewers appreciate the agency's professionalism, responsiveness, and helpfulness in addressing their insurance needs.
Staff Performance
Several reviewers have praised the exceptional service provided by specific staff members, including Natalie Matthews, Hannah, Nadia, Connor, and Dania. These staff members are described as friendly, professional, and knowledgeable, with many reviewers expressing gratitude for their assistance.
Office atmosphere
Reviewers have described the office atmosphere as pleasant, with many feeling comfortable and at ease when dealing with the agency.
Insurance Coverage
Several reviewers have praised the agency's ability to help them navigate insurance coverage, including finding the best policies and prices for their specific needs.
Negative Experiences
A few reviewers have reported negative experiences, including a lack of communication, unreturned calls, and frustration with the claims process.
Areas for Improvement
The few negative reviews suggest that the agency could improve in areas such as communication and follow-up, particularly in regard to claims and policy changes.
