For over five decades, Vince Hrobat Insurance Agency has been providing personalized insurance services to individuals and businesses in Parma, Ohio, and the surrounding communities. Our agency is committed to building long-term relationships with our clients, and we take pride in our ability to understand their unique needs and provide tailored solutions.
Our Philosophy
Our philosophy is centered around providing exceptional customer service, which sets us apart from larger insurance companies. We believe that insurance should be more than just a policy - it should be a partnership built on trust, understanding, and personalized attention. Our experienced and educated staff is dedicated to providing unmatched service, ensuring that our clients receive the best coverage at the most competitive rates.
Our Services
We offer a wide range of insurance products and services, including:
- Personal Insurance: Homeowners, automobile, health, and life insurance to protect your family and your assets.
- Business Insurance: Commercial property, commercial auto, and liability insurance to safeguard your business operations.
- Flood Insurance: Specialized coverage for flood-prone areas to protect your home and business from natural disasters.
- Cyber Insurance: Protection for your business against cyber threats and data breaches.
- Health and Life Insurance: Comprehensive coverage for your health and well-being, including life insurance, disability insurance, and long-term care insurance.
Our Commitment
Our agency is committed to staying informed about the latest industry trends, legislative changes, and best practices. We invest in continuing education for our staff, ensuring that they remain knowledgeable and up-to-date on the latest insurance products and services.
What Our Clients Say
Here's what some of our satisfied clients have to say about us:
- "They are always ready for us, Donna and Jessica always have our back getting things done, they're awesome, they actually make my job so much less stressful, they come through with everything they say, and we're just happy to have one less stress, and it's a big one, so I am glad that I have them on our side, Great people, the whole firm is awesome, we've been with these guys for almost 10 years now, and going nowhere." - B. Rich Concrete Waterproofing
- "They were recommended to me for contractors insurance, I COULD NOT BE HAPPIER." - D3 Electrical
- "I've had a great experience with Vince Hrobat Insurance Agency! Specifically, working with Maida Rivera and would highly recommend working with this team." - Robert Thies
- "Greg really worked hard to find me the best deal. He was very professional and personable." - K. Davis
Get in Touch
Contact us today to learn more about our insurance services and how we can help you protect your family, business, or assets. Our dedicated staff is here to listen, advise, and provide personalized service. We look forward to serving you.
Mixed Reviews
Hrobat Insurance has received a range of reviews from satisfied customers to dissatisfied customers. Some reviewers have praised the agency's customer service, citing helpful agents who went above and beyond to meet their needs. Others have expressed frustration with the agency's practices, claiming they are "shady and unethical" and prioritize profits over customer interests.
Agents' Performance
Several reviewers have praised specific agents, including Angela C., Jonathan Hrobat, John Ward, Greg, and Kyle. These agents were described as helpful, knowledgeable, and responsive. On the other hand, a few reviewers have expressed disappointment with the agents they worked with, finding them unhelpful or unresponsive.
Pricing and Practices
Hrobat Insurance has been criticized by some reviewers for its pricing practices, with one reviewer claiming that the agency increased their rates without justification. Others have expressed frustration with the agency's upfront payment requirements and found that other agencies offered better deals.
Overall Experience
While some reviewers have had positive experiences with Hrobat Insurance, others have been left feeling dissatisfied or frustrated. The agency's reputation is mixed, with some reviewers recommending it and others warning others to stay away.
