Your protection is our priority
Empowered Insurance with a Personal Touch
Jay Frye State Farm Insurance has been a trusted advisor for individuals and families in the Washington, DC area for over 35 years. With an unwavering commitment to personalized service and unparalleled client care, I help clients navigate the complexities of insurance with ease.
Focused Expertise
As a seasoned insurance professional, I have extensive experience in crafting customized insurance plans that cater to diverse needs. My specialties include:
- Auto Insurance: Protect your vehicle and finances from the unexpected with comprehensive coverage options.
- Homeowners Insurance: Secure your home and possessions from unforeseen disasters and losses.
- Condo Insurance: Tailor-made coverage for condos, addressing unique risks and uncertainties.
- Renters Insurance: Safeguard your belongings and personal effects when you rent your home.
- Business Insurance: Customized solutions to protect your business from financial setbacks and legal liabilities.
- Life Insurance: Ensure financial security for your loved ones in the event of your passing.
- Pet Insurance: Comprehensive protection for your furry friends against unexpected illnesses, accidents, and emergencies.
- Other Insurance Products: Access a wide range of other coverage options to meet your unique needs.
Personalized Approach, Personalized Results
At Jay Frye State Farm Insurance, we pride ourselves on offering a personalized approach to insurance. I take the time to understand your individual needs, goals, and concerns to tailor a plan that aligns perfectly with your unique circumstances.
Contact me today to
- Review your existing insurance coverage and identify potential gaps.
- Obtain personalized quotes and competitive rates.
- Get tailored guidance and risk management strategies.
- Receive compassionate and responsive customer service throughout the process.
Professionalism and Responsiveness
The majority of reviewers praise the professionalism and responsiveness of the agency, particularly Jay Frye and his team. Several reviewers mention being helped by specific agents, including Jay, Celsi, Julie, and Julissaida, who are characterized as knowledgeable, helpful, and responsive. These agents are credited with providing excellent customer service, addressing issues promptly, and being available to answer questions.
Consistency and Dependability
Reviewers also praise the agency's consistency and dependability. Several mention having worked with the agency for many years, and being satisfied with the service they have received. Reviewers mention that the agency has handled all of their insurance needs, and that they have been able to rely on the agency for consistent and dependable service.
Concerns and Issues
One reviewer, Annie Piper, had a negative experience with the agency. She felt that she was continuously passed between assistants who were not knowledgeable enough, and that her actual agent never contacted her. She also felt that the agency raised her premiums without warning, and double-charged her for a payment. Unfortunately, her insurance was also canceled due to a missed payment.