Building strong relationships, one customer at a time.
At State Farm Insurance Agent Kent Baker, we believe that building strong relationships with our customers is the foundation of our success. We take the time to listen, understand your goals, and provide you with options to safeguard your assets and loved ones. Our team is dedicated to providing you with personalized service, expert guidance, and a comprehensive range of insurance products to meet your unique needs.
Our Mission
Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We strive to be the preferred choice for insurance and financial services, providing unparalleled customer service, and building strong relationships with our customers.
Our Services
We offer a wide range of insurance products and services, including auto, homeowners, condo, renters, personal articles, business, life, health, and pet insurance. We also provide banking and annuity services to help you achieve your financial goals. Our team is committed to providing you with personalized quotes, expert guidance, and exceptional customer service.
Why Choose Us
At State Farm Insurance Agent Kent Baker, we pride ourselves on our commitment to excellence, integrity, and customer satisfaction. We believe in building long-term relationships with our customers, and we are dedicated to helping you achieve your goals. Our team is knowledgeable, friendly, and always available to answer your questions and provide you with expert guidance.
Our Values
At State Farm Insurance Agent Kent Baker, we value integrity, honesty, and transparency. We believe in treating our customers with respect and dignity, and we are committed to providing you with exceptional customer service. We are dedicated to building strong relationships with our customers, and we strive to be the preferred choice for insurance and financial services.
Customer Experience
The customers who have dealt with the Kent Baker State Farm office have been impressed with the excellent customer service and coverage they provide. Many have been satisfied customers for a long time, with some having used the office for over 30 years. The staff is described as friendly, professional, and knowledgeable, making the process of getting insurance and addressing issues a smooth one.
Staff Performance
The staff at the Kent Baker State Farm office is praised for their exceptional customer service skills. Many customers have mentioned specific agents, such as Susan Johnson and Kim, who have gone above and beyond to help them with their insurance needs. The agents are described as patient, helpful, and knowledgeable, making complex insurance information easy to understand.
Insurance Value
Several customers have mentioned the competitive rates offered by State Farm, even for people who are not part of AARP. Some have commented that the rates have increased over time, but still remain the cheapest option. The reason for rate increases is attributed to the number of claims resulting from preventable accidents caused by distracted driving.
Standout Service
One customer, David C., was particularly impressed with the honest and helpful service he received from the agency. He believes that the team at Kent Baker State Farm is second to none and goes above and beyond to ensure their customers receive the best possible service.
