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At State Farm Insurance Agent Mitch Kitchens, we are dedicated to providing our clients with personalized insurance solutions that cater to their unique needs. Our team, led by Mitch Kitchens, is committed to delivering exceptional customer service and ensuring that our clients receive the best possible coverage for their auto, home, life, health, and other insurance needs.

Our Story

As a former Fire Chief of Barrow County, Georgia, and a former Fire Marshall at University of South Alabama in Mobile, Alabama, Mitch Kitchens brings a wealth of experience and expertise to the insurance industry. With over 29 years of service in the Fire Service, Mitch has developed a strong sense of community and a passion for helping others. As a husband, father of three, and grandfather, Mitch understands the importance of protecting what matters most - your family, your home, and your business.

Our Services

At State Farm Insurance Agent Mitch Kitchens, we offer a wide range of insurance products and services, including auto insurance, homeowners insurance, condo insurance, renters insurance, personal articles insurance, business insurance, life insurance, health insurance, and pet insurance. We also provide specialized insurance coverage for recreational vehicles, boats, and motorcycles. Our team is dedicated to helping you find the right coverage for your unique needs and budget.

Our Mission

Our mission is to provide personalized insurance solutions that meet the unique needs of our clients. We are committed to building long-term relationships with our clients, providing exceptional customer service, and ensuring that our clients receive the best possible coverage for their insurance needs. We pride ourselves on our community involvement and are dedicated to making a positive impact on the communities we serve.

Our Values

At State Farm Insurance Agent Mitch Kitchens, we value honesty, integrity, and transparency. We believe in building trust with our clients and providing them with personalized insurance solutions that meet their unique needs. We are committed to delivering exceptional customer service and ensuring that our clients receive the best possible coverage for their insurance needs.

Reviews (34)
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Positive: The positive comments highlight the exceptional customer service, professionalism, and competitive rates offered by Mitch Kitchens and his staff.
Negative: One reviewer expressed frustration with the company's sales tactics and perceived overpriced rates.

OVERALL EXPERIENCE

The reviews for Mitch Kitchens, a State Farm agent, are overwhelmingly positive, with several customers praising his professionalism, customer service, and competitive rates. Several reviewers mention that they were impressed with Zeke Aull, one of Mitch's agents, who handled their insurance needs efficiently and effectively.

PROFESSIONALISM AND CUSTOMER SERVICE

Many reviewers praise Mitch and his staff for their exceptional customer service, citing prompt responses to concerns and helpful guidance through complex insurance processes. Zeke Aull is specifically mentioned for his professionalism, honesty, and fairness.

COMPETITIVE RATES

Several reviewers note that they were able to get great rates on their insurance policies through Mitch's office. One reviewer mentions that they were able to get more coverage while paying less money.

NEGATIVES

However, there is one negative review, from Appledroplarry, who expresses frustration with what they perceive as overpriced insurance rates and cites a negative experience with the company's sales tactics.