Welcome to the Reiter Marshall State Farm Insurance office, proudly serving the Baton Rouge and surrounding areas. As your local State Farm Insurance Agent, I am committed to providing exceptional service and protection to our customers. With a strong focus on resident relocations to the East Baton Rouge Parish area, we understand the unique needs of our community.
Our Mission
Our mission is to provide outstanding service and protection to our customers, enabling them to focus on accomplishing their life goals. Our team of highly skilled and licensed Insurance Professionals is dedicated to helping our customers achieve their goals by providing personalized insurance coverage for their specific needs. Whether you're looking for Auto Insurance, Homeowners Insurance, Life Insurance, or Commercial Insurance, we're here to help.
Our Services
At the Reiter Marshall State Farm Insurance office, we offer a wide range of insurance products and services designed to meet the unique needs of our customers. Our products include:
- Auto Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Personal Articles Insurance
- Business Insurance
- Life Insurance
- Health Insurance
- Pet Insurance
- Recreational Vehicles Insurance
- Boat Insurance
We also offer additional products and services, including:
- Banking
- Mutual Funds
- Annuities
Our Commitment
At the Reiter Marshall State Farm Insurance office, we're committed to providing exceptional service and protection to our customers. Our team of licensed Insurance Professionals is dedicated to helping our customers achieve their goals by providing personalized insurance coverage. We understand the importance of protecting what's important to our customers, and we're here to help.
Get in Touch
If you have any questions or would like to learn more about our products and services, please don't hesitate to contact us. You can reach us by phone at (225) 930-4881 or by contacting us online. We're here to help.
Exceptional Customer Service
The majority of the reviews highlight the exceptional customer service provided by the agents at Reiter Marshall State Farm. Several reviewers praised specific agents, including Ceara, Maria, Alex, and Ms. Rodriguez, for their dedication, patience, kindness, and professionalism. They consistently go above and beyond to ensure that their clients' insurance needs are met, and their personable approach makes clients feel valued as customers.
Communication and Staff
Some reviewers commended the agency's outstanding communication skills, which made the entire process seamless and enjoyable. Others praised the staff's responsiveness, helpfulness, and friendliness. Reviewers appreciated the agency's ability to provide excellent coverage at competitive prices and their willingness to actively look for the best rates and coverage annually.
Positive Experience
Several reviewers had a positive experience with the agency, citing Maria as their go-to agent. They appreciated her helpfulness, honesty, and ability to answer their insurance questions quickly. Reviewers felt valued as customers and appreciated the agency's willingness to take the time to ensure they got the right coverage at the best price.
Disappointing Experience
However, a few reviewers had a disappointing experience with the agency. One reviewer mentioned ongoing issues with their account that were not yet resolved, and the staff was seen as rude and condescending. Another reviewer felt that the agency was not accommodating to customers who left to save money, sending them multiple bills exceeding $600.
Negative Experience
Only one reviewer gave a negative rating, citing numerous issues with their account and poor customer service from the agency's staff.
