Protecting You, Your Family, and Your Business
At State Farm, we take pride in providing exceptional service and support to our customers. As a licensed agent, I, Theresa Westfelt, have been serving the community since 2012. With my experience as an agent aspirant and office manager, I understand the importance of building strong relationships with my clients. Our mission is to provide a comprehensive, needs-based priority approach to serving our customers. We take the time to listen to their concerns, assess their insurance needs, and develop personalized solutions to help them achieve their goals.
Our Services
As a State Farm agent, I offer a wide range of insurance products and services to cater to the diverse needs of our customers. Our portfolio includes but is not limited to:
- Auto insurance: From basic liability coverage to comprehensive coverage for high-end vehicles, we have the expertise to help you find the right policy.
- Homeowners insurance: Protect your most valuable asset, your home, with our customizable homeowners insurance policies.
- Condo insurance: As condominium owners, you need specialized coverage that meets the unique needs of your property.
- Renters insurance: As a renter, you need coverage that protects your personal belongings and provides financial security in the event of unexpected events.
- Business insurance: Whether you're a small business or a large corporation, we have the expertise to help you navigate the complex world of business insurance.
- Life insurance: Provide for your loved ones and ensure their financial security with our comprehensive life insurance policies.
- Pet insurance: Give your beloved pets the care they deserve with our accident-only pet insurance policies.
- Health insurance: We offer a range of health insurance policies to help you and your family stay healthy and protected.
- Recreational vehicles insurance: Whether you have a boat, motorcycle, or RV, we can help you find the right coverage for your lifestyle.
Our Office
Our office is located in White Oak, and we proudly serve the communities of Green Township, White Oak, Cheviot, and surrounding areas. We're dedicated to providing personalized service and support to our customers, many of whom have been with us for years. As a local business, we're committed to giving back to our community and supporting local initiatives.
Our Team
At our agency, we're proud to have a talented team of professionals who are dedicated to delivering exceptional service. Our team includes Craig Thatcher, a multiple-line representative who has been with us since 2018, and Emily Rentschler, a mother of four who has been with us since 2020. Our team is committed to providing you with the best possible service and support.
Get in Touch
We're excited to serve you and help you achieve your insurance goals. If you have any questions or would like to schedule a consultation, please don't hesitate to contact us. You can reach us by phone at (513) 385-6667 or email us through our website.
Overwhelming Positive Feedback
The majority of the reviews for State Farm Insurance are extremely positive, with a focus on exceptional customer service, responsive agents, and competitive insurance policies.
Many reviewers have praised specific agents, including Theresa, Craig, Kathy, and Emily, for their professionalism, courtesy, and ability to explain complex policies in a clear and concise manner. Several reviewers have expressed gratitude for the agents' willingness to go above and beyond to ensure they received the best possible coverage at an affordable price.
Disappointing Experience
However, one reviewer had a negative experience with State Farm, citing excessive stalking and unwanted contact despite having asked to be removed from the mailing list multiple times. The reviewer found this behavior to be creepy and annoying.
Muted Feedback
The remaining reviews are all 4-5 star ratings, with the majority of reviewers expressing positive sentiments about their experiences. Some reviewers have mentioned specific instances where State Farm's agents were able to find better insurance options or resolve claims efficiently.
