Protecting Your Future, One Policy at a Time
At Shalom Truck Insurance Services, Inc., we pride ourselves on being a reliable and trustworthy agency specializing in commercial truck insurance for owner operators and small fleets. With over twenty years of experience in the industry, our team has come together to combine our knowledge and skills to provide exceptional service to our customers.
Our Mission
Our mission is to provide the best possible coverage for our customers, ensuring they have peace of mind while on the road. We strive to deliver outstanding customer service, helping our customers understand their coverage options and answering any questions or concerns they may have. Our goal is to make sure each customer is fully satisfied with our services, and we work diligently to achieve this goal.
Our Services
We offer a wide range of services, including:
- Bilingual agents to assist with any language barriers
- Certificates issued in less than 10 minutes
- Same-day binding for quick and efficient service
- Accurate, acceptable, and fast buying experience
- One-on-one service for personalized attention
- Affordable markets and A+ rated markets available
- Various insurance options, including:
+ Auto Liability
+ Uninsured Motorist (UM)
+ Physical Damage
+ Cargo Insurance
+ Trailer Interchange
+ Non-Owned Trailer
+ Non-Trucking Liability
+ General Liability
+ Umbrella Excess Liability & Cargo
Meet Our Team
Our knowledgeable and experienced team is dedicated to providing exceptional service to our customers. Our team includes:
- Blanca Huerta, President/Accounting
- Jessica Huerta, Claims/Sales Agent
- Joanna Huerta, Sales Agent
- Jaslynn Peleyo, Receptionist
Why Choose Us
At Shalom Truck Insurance Services, Inc., we prioritize our customers' needs and strive to provide the best possible service. Our team is dedicated to showing our work ethic until each and every one of our customers is fully satisfied. We are committed to helping our customers find the best rates, delivering outstanding customer service, and ensuring our customers understand what they are being covered for.
Overview
Shalom Truck Insurance Services Inc. has received an overwhelming number of positive reviews from satisfied customers. The majority of reviewers praised the company's efficient, prompt, and professional service. Many reviewers mentioned their agents, including Jessica, Jesse, and Blanca, as being exceptional in their customer service and ability to meet their insurance needs.
Efficiency and Responsiveness
Reviewers consistently praised Shalom's efficiency in responding to queries, providing quotes, and resolving issues. The company's promptness and attention to detail were highlighted as key strengths. Many reviewers mentioned that they appreciated the fact that Shalom's staff was readily available to answer their questions and address their concerns.
Professionalism and Customer Service
The quality of service provided by Shalom's agents was commended by many reviewers. They were praised for being knowledgeable, helpful, and courteous in their interactions. Several reviewers mentioned that their agents went above and beyond to ensure that their needs were met, which left a positive impression.
Consistency and Flexibility
Reviewers appreciated Shalom's ability to adapt to their changing needs and provide flexible solutions. The company's commitment to understanding their clients' unique requirements was highlighted as a major strength.
Negative Feedback
Notably, only one reviewer, Daniel Montenegro, expressed dissatisfaction with Shalom's service. He claimed that the company took two months to respond to his inquiry and provided unprofessional communication.
