VALUE, CHOICE & PERSONALIZED SERVICE
Where Experience Meets Expertise
Minnesota Insurance Group, Inc. proudly stands as an independent insurance agency in Minnesota, serving the diverse needs of individuals and businesses for over years. We take pride in offering exceptional value, choice, and personalized service from the nation's top insurance carriers.
Our Commitment
Our mission is to empower clients with comprehensive insurance solutions that meet their unique risks and financial goals. We work collaboratively with each client to identify potential risks, assess current coverage needs, and customize a customized insurance plan.
A Diverse Portfolio of Services
We offer a comprehensive portfolio of insurance products and services, including:
- Personal Insurance: Auto, Home, Renters, Personal Umbrella, Life, Disability, and Health Insurance
- Business Insurance: Business Owners Insurance (BOP), General Liability, Commercial Auto, Professional Liability, Workers Compensation, and Cyber Liability
- Specialty Insurance: Restaurant & Bar Insurance, Boat Insurance, RV Insurance, and more
What Sets Us Apart?
As an independent agency, we are not tied to any specific insurance company. This allows us to:
- Represent the best top-rated insurance carriers in Minnesota
- Shop your insurance with many carriers, finding you the best combination of rates and coverages
- Provide unbiased and personalized recommendations based on your unique needs and risks
- Offer competitive quotes and transparent billing
Client-Focused Approach
Our team of experienced professionals takes a client-focused approach to insurance. We prioritize:
- Responsiveness: We respond promptly to inquiries and address concerns efficiently.
- Accessibility: We provide personalized attention and guidance throughout the process.
- Transparency: We clearly explain coverages and costs in simple terms.
- Communication: We maintain open communication and keep clients updated on their insurance policies and claims.
Experience the Minnesota Insurance Group Difference Today!
Let us guide you through the complexities of insurance and find the right coverage for your unique needs. Contact us today for a personalized quote and discuss your insurance needs with one of our experienced agents.
Customer Service Experiences
Some customers have reported negative experiences with the company's customer service, citing a lack of communication and follow-up from their assigned agents. One customer was not informed of a change in their agent and was subsequently ignored, leading to them switching to a new insurance company. Another customer warned that customers should keep records of all correspondence with the agency, as it may be difficult to get in touch with their agent if issues arise.
Pricing and Policy Issues
One customer reported a significant increase in their policy premium, despite having no accidents or issues. They suspected that the company was taking advantage of them during a stressful time. Another customer was unhappy with the initial policy they were offered and felt that the company was not upfront about the coverage and pricing.
Positive Experiences
However, many customers have reported positive experiences with the company, citing excellent customer service and personalized attention from their agents. Several customers praised the company's ability to help them save money on their insurance policies, and appreciated the effort their agents put into finding them the best deals. Many customers also praised the company's responsiveness and willingness to go above and beyond to meet their needs.
Agent Performance
Several agents were specifically mentioned as providing excellent service, including Pat Freiheit, Dawn, Kristine Vohnoutka, and Kristi. These agents were praised for their expertise, responsiveness, and willingness to help their clients find the best insurance options.
