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Embracing Life's Precious Moments with Life Insurance

At Pullen Insurance Agency Inc, we take pride in being your trusted insurance partner, providing exceptional service and personalized insurance solutions to individuals, families, and businesses in Naperville, IL, and surrounding areas.

Our Story

As a State Farm agent, I, Mike Pullen, have had the privilege of serving the Naperville community with integrity since 1998. With a strong educational foundation from Illinois State University, I began my career with State Farm in 1992. Over the years, my team and I have earned numerous awards for our commitment to quality customer service and insurance expertise, including State Farm Legion of Honor, State Farm Ambassador Travel, State Farm Honor Club, and Crystal Excellence.

Our Mission

Our mission is to help our clients navigate the complexities of insurance and financial services, empowering them to prepare for life's unexpected moments. Our experienced team of insurance professionals is dedicated to providing personalized attention, guiding you through the process of finding the right policy for your auto, home, life, and business insurance needs. We are committed to building long-lasting relationships, providing a comprehensive range of insurance products and financial services tailored to your unique situation.

Our Services

We offer a diverse portfolio of insurance products, including:

  • Auto insurance
  • Homeowners insurance
  • Renters insurance
  • Personal articles insurance
  • Business insurance
  • Life insurance
  • Health insurance
  • Pet insurance

In addition to our insurance offerings, we also provide banking, mutual funds, and annuities through FINRA's BrokerCheck. Our goal is to provide a one-stop-shop for all your insurance and financial needs.

Why Choose Us

What sets us apart is our unwavering commitment to our clients. We take the time to understand your unique situation, providing personalized guidance and expertise to ensure you have the right coverage for your specific needs. Our team is dedicated to building strong relationships, providing exceptional customer service, and delivering tailored insurance solutions that cater to your lifestyle.

Reviews (55)
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Positive: The majority of reviews praise Mike Pullen's agency for their excellent customer service, expertise, and ability to find suitable insurance solutions.
Negative: One reviewer highlights a negative experience with the agency due to a significant increase in premium cost after purchasing a policy.

Customer Experience

The reviews for Mike Pullen's insurance agency are overwhelmingly positive, with many customers praising their excellent customer service, expertise, and ability to find suitable insurance solutions. Mike and his team are described as trustworthy, knowledgeable, and friendly, making the process of purchasing insurance smooth and painless.

Insurance Agents

Many reviewers highlight the importance of having a reliable and experienced insurance agent like Mike Pullen, who takes the time to explain options, provide insight, and make customers feel comfortable with their insurance decisions. Customers appreciate the personalized attention and proactive approach taken by Mike and his team to ensure they have the right coverage.

Insurance Process

Several reviewers praise the ease and transparency of the insurance process with Mike Pullen's agency, describing it as "quick and painless" or "fast and straightforward." Customers appreciate the flexibility to adjust policies and the ability to save money through bundling and other discounts.

Claims and Support

A few reviewers mention having to file claims or seek assistance from Mike's team, and they report positive experiences with quick and smooth resolution of issues. Customers appreciate the availability and responsiveness of Mike and his staff, who are described as supportive and helpful.

Negative Review

One reviewer expresses a negative experience with the agency, citing a significant increase in premium cost after purchasing a policy. They highlight the importance of careful consideration and scrutiny of insurance quotes and contracts. While this review stands out as a negative example, the vast majority of reviews describe Mike Pullen's agency as exceptional and trustworthy.