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Securing Your Future, One Policy at a Time.

At Tony Hefner State Farm Insurance Agency, we are committed to providing exceptional service and personalized coverage for all your insurance needs. With over 14 years of experience as a State Farm Agent in Charlotte, NC, I, Tony Hefner, am dedicated to helping you navigate the complex world of insurance. Our team of licensed insurance professionals is here to assist you with all your insurance requirements.

Our Products and Services

We offer a wide range of insurance products and services, including:

Auto Insurance: Protect your vehicle with comprehensive coverage, liability coverage, and collision coverage.

Homeowners Insurance: Insure your home against losses due to damage, theft, or natural disasters.

Renters Insurance: Protect your personal belongings and financial well-being with coverage for residential and commercial properties.

Condo Insurance: Secure your condominium unit and personal property with specialized insurance coverage.

Business Insurance: Protect your business with insurance coverage for commercial properties, liability, and employees.

Life Insurance: Provide for your loved ones with term life, whole life, or universal life insurance.

Pet Insurance: Protect your furry friends with coverage for veterinary expenses and other pet-related losses.

Recreational Vehicle Insurance: Insure your boat, RV, ATV, or motorcycle with specialized coverage.

Personal Articles Insurance: Insure your valuable personal items, such as jewelry, art, or collectibles with specialized coverage.

Why Choose Us

At Tony Hefner State Farm Insurance Agency, we believe in the importance of personalized service and a strong community commitment. We are dedicated to helping residents of Charlotte, NC, and surrounding areas achieve their insurance goals. Our agency is conveniently located off I-485, near the corner of Mt. Holly-Huntersville Rd and Highway 16.

Meet the Agent

I, Tony Hefner, have been a State Farm Agent in Charlotte, NC, since 2008. I attended West Virginia University (Go Mountaineers!) and later earned my Master of Business Administration from Queens University of Charlotte. I have called Charlotte home for over 24 years and am happily married to my high school sweetheart, with two wonderful children. I am committed to providing exceptional service and genuinely caring for my clients.

Get a Quote Today

Contact us today to learn more about our insurance products and services. Our team of licensed insurance professionals is here to help you achieve your insurance goals.

Reviews (71)
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Positive: Many reviewers praise the exceptional service and professionalism of certain agents, citing their kindness, responsiveness, and helpfulness.
Negative: One reviewer criticizes an agent, Sam, for being unmotivated, condescending, and unkind.

Customer Service Experience

The customer service experience varies among agents, with some reviewers praising certain agents for their kindness, responsiveness, and professionalism, while others criticize one agent, Sam, for being unmotivated, condescending, and unkind.

Positives about Specific Agents

Many reviewers praise specific agents, such as Tony, Nicholas, Nick, and Samantha Abernathy, for their exceptional service, knowledge, and helpfulness. These agents are described as friendly, approachable, and willing to go above and beyond to assist customers.

Office Atmosphere

Several reviewers mention the welcoming and professional atmosphere of the office, with some describing it as a "family atmosphere." This suggests that the office has a positive and supportive environment.

Insurance Services

Reviewers are generally satisfied with the insurance services provided, with many mentioning that the agents are knowledgeable and helpful in finding the right policies for their needs.