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Our Story

At CapCity Insurance Services, we pride ourselves on being a family-owned and operated business with over 40 years of combined experience in the insurance industry. Our team is committed to providing exceptional service to our clients, ensuring that they receive the best coverage and rates for their insurance needs. As an independent agent, we work for our clients, not the insurance companies, giving us the freedom to shop around and find the best options for their unique situations.

Our Services

At CapCity Insurance Services, we offer a wide range of insurance services to meet the diverse needs of our clients. From auto insurance to business insurance, we have the expertise to tailor a customized insurance plan to suit your specific needs. We specialize in providing affordable insurance solutions for individuals and businesses in Austin, Kyle, Buda, and surrounding areas.

Auto Insurance

Whether you're looking for insurance coverage for your personal or business vehicles, we've got you covered. Our auto insurance services include:

  • Auto Insurance: Get a quote for a personalized auto insurance policy that meets your needs and budget.
  • Motorcycle Insurance: Protect your motorcycle with a customized insurance policy that covers you and your bike.
  • RV Insurance: Insure your recreational vehicle with a policy that includes comprehensive coverage.

Business Insurance

At CapCity Insurance Services, we understand the unique challenges that come with running a business. That's why we offer a range of business insurance services to protect your business and employees. Our business insurance services include:

  • Business Owners Policy (BOP): Combine property, liability, and business interruption coverage in one policy.
  • Commercial Auto Insurance: Get a quote for a customized commercial auto insurance policy that covers your business vehicles.
  • Workers' Compensation Insurance: Protect your employees with a policy that covers them in case of workplace accidents.
  • Commercial Liability Insurance: Get liability coverage for your business with a customized policy that meets your specific needs.

Homeowners Insurance

Protect your home and belongings with a customized homeowners insurance policy. Our homeowners insurance services include:

  • Homeowners Insurance: Get a quote for a personalized homeowners insurance policy that covers your home and personal property.
  • Flood Insurance: Protect your home from flood damage with a specialized flood insurance policy.

Why Choose CapCity Insurance Services?

At CapCity Insurance Services, we're dedicated to providing exceptional customer service and personalized attention to our clients. Our team of experienced agents will work with you to create a customized insurance plan that meets your unique needs and budget. With our expertise and insurance industry knowledge, you can be confident that you're making an informed decision when it comes to your insurance coverage.

Get a Quote Today!

Don't wait any longer to secure the insurance coverage you need. Contact us today to get a quote for a personalized insurance policy that meets your specific needs. Our team is here to help you every step of the way.

Reviews (72)
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Positive: The positive comments highlight the agency's exceptional customer service, personalized attention, and competitive pricing, with many reviewers expressing their gratitude for the excellent experience they received.

Overview

Cap City Insurance has received an overwhelming number of excellent reviews from satisfied customers, praising the exceptional service and outstanding coverage provided by Charlie and his team. The reviews showcase the agency's dedication to customer satisfaction, with many customers expressing their gratitude for the personalized attention and advice received.

Customer Service

Customers have consistently praised Charlie's willingness to go above and beyond to find the coverage they need, providing exceptional customer service and answers to any questions or concerns. Several reviewers have highlighted Charlie's availability and responsiveness, with one reviewer noting that they were able to get new insurance cards emailed to them in under 10 minutes.

Policy Options and Pricing

Many reviewers have praised the agency's ability to offer affordable policies with great coverage options. Another reviewer noted that they found a "decent low-price full coverage insurance" for their car, and several others have mentioned the competitive pricing offered by the agency.

Personalized Attention

Several reviewers have emphasized the personalized attention received from Charlie and his team, with one reviewer describing Charlie as a "wonderful human being" who takes the time to understand each customer's unique needs. Other reviewers have praised the team's professionalism, kindness, and courtesy.

Recommendations

Overall, reviewers have been extremely satisfied with their experience at Cap City Insurance and have highly recommended the agency to others. Several reviewers have noted that they have been with the agency for many years and will continue to be loyal customers.