Your Insurance Needs, Our Top Priority
Welcome to our insurance agency, your trusted partner for all your insurance needs in Coconut Creek, Parkland, and Margate. We are a team of experienced insurance professionals, committed to providing you with quality insurance services while recognizing your needs for auto, home, life, health, and financial services products. Our agency has over 45 years of combined experience, and we take pride in our outstanding, unmatched service and attention to our customers.
Our agency is led by Stefanie Bustillo, a Cuban-American born and raised in Miami, Florida. Stefanie has been working with this wonderful company since January 2007 and was lucky enough to open her own agency in Coconut Creek on February 1, 2018. She has an amazing, licensed, and experienced team behind her that is ready to help you with your insurance needs. Stefanie is a vegetarian, Halloween enthusiast, and a huge animal lover! She currently has a cat and 2 bunnies and spends her free time in the sun by the pool and listening to music.
Our Services
We offer a wide range of insurance products to meet your unique needs. Our insurance products include:
- Auto Insurance: We offer various coverage options to protect you and your vehicle, including liability, collision, and comprehensive coverage. We also offer uninsured motorist coverage, roadside assistance, and rental reimbursement.
- Homeowners Insurance: Our homeowners insurance policies protect your home and personal property from various perils such as fire, theft, and weather damage. We also offer additional coverage options, including liability coverage, water backup coverage, and personal property replacement cost coverage.
- Condo Insurance: Our condo insurance policies are designed to protect your condo and personal property from various perils. We offer coverage options such as liability coverage, personal property coverage, and loss assessment coverage.
- Renters Insurance: Our renters insurance policies protect your personal property from various perils, including fire, theft, and weather damage. We also offer liability coverage to protect you from lawsuits if someone is injured in your rental property.
- Personal Articles Insurance: We offer insurance coverage for your valuable items, including jewelry, fine arts, and collectibles.
- Business Insurance: We offer various coverage options to protect your business from various perils, including liability coverage, property coverage, and workers' compensation coverage.
- Life Insurance: Our life insurance policies provide financial security to your family and loved ones in the event of your death. We offer various coverage options, including term life, whole life, and universal life insurance.
- Health Insurance: We offer various health insurance options, including individual and family health plans, Medicare supplement plans, and short-term health plans.
- Pet Insurance: Our pet insurance policies provide coverage for your pet's medical expenses, including accidents, illnesses, and routine care.
- Recreational Vehicles Insurance: We offer various coverage options to protect your recreational vehicles, including motorcycles, boats, and RVs.
Our team is dedicated to helping you find the right insurance coverage to fit your needs and budget. We work with various insurance carriers to offer you the best coverage options and prices. Contact us today to request a quote or to learn more about our services.
Insurance Customer Service
The majority of customers have had an exceptional experience with the insurance agency, citing excellent customer service from agents such as Jillian, Taina, Anabel, Stefanie, Jennifer, Jillian, Rachel, Karen, Keren, and Victoria. Many reviewers have praised these agents for their professionalism, patience, and ability to simplify complex insurance processes.
Reviewers have appreciated the agents' thorough explanations of policies, competitive rates, and willingness to listen to their needs and concerns. Several customers have reported significant savings compared to their previous insurance providers, with one reviewer saving $1700 compared to Allstate.
Office and Staff
Multiple reviewers have praised the office's overall atmosphere, stating that the staff is "amazing, " "great, " and "extremely helpful." A few reviewers have mentioned that the office is well-organized and easy to navigate, with a helpful and knowledgeable staff.
Notable Reviews
Several reviewers have praised specific agents, including Jillian, who was described as "the consummate professional" and "went above and beyond" to assist with acquiring the right homeowners insurance policy. Taina was praised for her "amazing customer service" and Stefanie was commended for her "great customer service" and ability to guide reviewers through the insurance process.
