Give us a call and ask about your Family Protection Plan Today!
Our Mission
At Olivia Hinen State Farm Insurance, we are dedicated to providing personalized, comprehensive insurance solutions to individuals and businesses in Indiana, Ohio, and Michigan. We partner with you to create a customized "Personal Price Plan" that meets your unique needs and budget.
Who We Are
Olivia Hinen, a certified financial planner (ChFC) and experienced insurance professional, leads our team. We have over 25 years of combined insurance experience, giving us the expertise to navigate complex coverage options and ensure your complete protection.
Our Services
We offer a wide range of insurance products to address your diverse needs, including:
- Life Insurance: Secure your family's financial future with various life insurance options.
- Auto Insurance: Get the best coverage for your vehicle at competitive rates.
- Homeowners Insurance: Protect your home from unexpected events like fire, theft, or damage.
- Condo & Renters Insurance: Affordable coverage tailored to your needs if you live in a condo or rent an apartment.
- Personal Articles Insurance: Valuable possessions like jewelry, electronics, and art are covered in case of loss or damage.
- Business Insurance: Customized plans to protect your business from potential risks.
Beyond Insurance
We are committed to building lasting relationships with our clients. We go beyond simply selling insurance by:
- Providing personalized guidance and answering your questions in clear and concise language.
- Offering 24/7 customer service and claims handling.
- Helping you save money with exclusive discounts and programs like Drive Safe & Save.
- Brainstorming with you to identify potential risks and recommend appropriate coverage.
Contact Us Today
Schedule a free consultation to discuss your individual insurance needs and get a personalized quote. We look forward to working with you and ensuring your peace of mind!
Staff and Service
The staff at Olivia Hinen's State Farm Insurance office are highly praised for their professionalism, thoroughness, and helpfulness. Many reviewers mention specific staff members, such as Lindsey, Olivia, Tucker, Conner, Josh, and Linda, who went above and beyond to answer questions and provide quotes.
Insurance Options and Coverage
The office is commended for offering a range of insurance options and taking the time to explain coverage to customers. Reviewers appreciate the personalized service and the ability to customize their insurance plans to meet their specific needs.
Positive Experiences
Many reviewers have reported positive experiences with the office, including quick and easy processing of insurance applications, significant cost savings, and a general sense of trust and confidence in the staff and their abilities.
Negative Experiences
However, some reviewers have reported negative experiences, including unprofessional staff behavior, issues with claims processing, and disagreements over policy terms and pricing. A few reviewers have also expressed concerns about the office's business practices and the legitimacy of certain policies.
Claims and Disputes
Some reviewers have reported difficulties with claims processing, including delays, disputes, and a perceived lack of effort to resolve issues. A few reviewers have also reported feeling misled or deceived by the office's practices.
