Like a good neighbor, State Farm is there.
At Chris Sutherland State Farm Insurance & Financial Services, we are dedicated to providing exceptional customer service and personalized insurance solutions to individuals, families, and businesses in Colorado Springs, CO, and surrounding areas. Our team of experienced professionals, led by State Farm Insurance Agent Chris Sutherland, is committed to helping you navigate the complex world of insurance and financial services.
Our Story
Having opened our doors in 2012, we have witnessed firsthand the devastating effects of wildfires and hail storms on our community. This experience has refined our approach to providing the right insurance coverage to our customers. Our goal is to provide you and your family with the right protection at a competitive price, backed by State Farm's strong brand. We take pride in our exceptional customer service, striving to make you feel like you're working with a friend in the business.
Insurance Products and Services
We offer a wide range of insurance products and services, including:
- Auto insurance (car, truck, van)
- Homeowners insurance
- Condo insurance
- Renters insurance
- Personal liability umbrella insurance
- Jewelry insurance and fine arts insurance
- Business insurance and worker's comp insurance
- Life insurance and health insurance
- Pet insurance
- Recreational vehicles insurance
- Boat insurance
Our Promise
At Chris Sutherland State Farm Insurance & Financial Services, we are passionate about helping you protect your livelihood and your family's well-being. We understand that losing a loved one or becoming disabled can be devastating, which is why we are committed to being there for you during those difficult times. Our team is dedicated to providing you with personalized service, expert guidance, and competitive pricing.
Get in Touch
Call us today to speak with a LIVE AGENT anytime, 24/7! We're excited to announce Rocket Pro Loans - new purchase or refinance! Call us today for a free auto, home, or life insurance quote. Schedule your virtual appointment today and let us help you find the right insurance coverage for you and your family.
Exemplary Customer Service
The reviews for Chris Sutherland at State Farm are overwhelmingly positive, with customers praising the knowledgeable and helpful staff. From Levi's assistance with reinstating vehicles to Natalie's proactive follow-up on coverage, customers appreciate the agency's dedication to their needs. The staff is described as friendly, patient, and willing to go above and beyond to resolve issues.
Service and Coverage
State Farm is commended for providing top-notch service, with staff answering the phone quickly, handling questions and concerns efficiently, and offering personalized coverage options. Customers appreciate the willingness to help and explain complex insurance information in a way that makes sense. The agency's ability to navigate difficult situations, such as total loss wrecks, is also praised.
Repeat Business
Several customers have been with Chris Sutherland at State Farm for years and have consistently received excellent service. They appreciate the agency's commitment to their needs and have recommended the agency to others. One customer has been with the agency for over a decade and has never had any issues with claims.
Some Criticism
One customer notes that State Farm as a whole is a bit greedy, cancelling homeowners insurance for multiple hail claims within a short period. However, Chris Sutherland's agency is commended for their friendly service and reasonable coverage options.
