Who We Are
At Charlies Agents, we are a bi-lingual, family-owned, and full-service insurance agency that has been serving the Tampa Bay area since 2009. Our agency is founded by mother and daughter, Chari Vidal-Curtis and Nikki Alicia Ware, who share a passion for assisting the older adult community and extensive knowledge in health insurance. We specialize in Medicare insurance products and have extensive experience in the health insurance industry.
Our Story
Charlies Agents was started in September 2009 with a mission to provide excellent service and personalized attention to our clients. Over the years, we have grown into a reputable agency with a strong reputation for providing expert advice and guidance on various types of insurance, including personal, business, and health insurance. Our founders, Chari and Nikki, have a combined experience of over 25 years in the insurance industry, giving them the expertise to help clients make informed decisions about their insurance needs.
Our Services
At Charlies Agents, we pride ourselves on being a one-stop-shop for all your insurance needs. We offer a wide range of insurance services, including:
- Personal Insurance: Our personal insurance policies protect your life values against the risks of death, injury, illness, or expenses incidental to the latter. We offer a variety of personal insurance policies to suit your individual needs.
- Business Insurance: Our business insurance policies protect your business from losses due to events that may occur during the normal course of business. We offer various types of business insurance to suit the specific needs of your business.
- Health Insurance: Our health insurance policies provide comprehensive coverage for you and your loved ones. We offer a range of health insurance plans, including Medicare Advantage plans, Medigap plans, and prescription drug plans.
Our Team
At Charlies Agents, we have a dedicated team of professionals who are passionate about helping our clients navigate the complex world of insurance. Our team members are experienced, knowledgeable, and committed to providing exceptional customer service. We take the time to understand your insurance needs and provide personalized recommendations to ensure you have the right coverage.
Why Choose Us
Here are a few reasons why Charlies Agents should be your first and last stop when looking for insurance:
- Trust: We are a family-owned agency that you can trust to provide expert advice and guidance.
- Options: We offer multiple options for you to choose from, allowing you to select the best combination of price, coverage, and service.
- Relationship: We believe in building long-term relationships with our clients, providing personalized service and attention to your insurance needs.
- No Extra Cost: Our services are provided to you at no extra cost.
At Charlies Agents, we are committed to providing exceptional service, expert advice, and personalized attention to our clients. We believe that insurance should be simple, and our team is dedicated to making that a reality.
Exceptional Customer Service and Insurance Experts
The reviewers praise Charlies Agents for their exceptional customer service, knowledgeable agents, and ability to navigate complex insurance processes. The agents, particularly Masiel, Maisel, and Nikki, are commended for their attentiveness, professionalism, and willingness to help find the right insurance options.
The reviews highlight the agents' expertise in various areas such as medical insurance, home insurance, auto insurance, and Medicare options. They have successfully guided customers through claims, policies, and pricing, making the process simpler and easier to understand.
In-Detail Reviews
Several reviewers mention specific instances where the agents went above and beyond to help them. For instance, Masiel was able to find home owner's insurance for a previously repaired sinkhole, and Maisel explained the documentation required for a new homeowner's insurance policy in detail.
Reviewers also rave about the office's cleanliness, friendly atmosphere, and prompt responses to questions. The agents are commended for their friendly demeanor, organizational skills, and ability to save customers money on their insurance premiums.
Conclusion
Charlies Agents have set a high standard for customer service and insurance expertise. The reviewers' experiences demonstrate the agents' dedication to finding the right insurance options for their clients and providing personalized attention to their needs.
