Protecting Your World, One Policy at a Time.
At Mike Massaglia State Farm, we're dedicated to providing top-notch insurance services to individuals, families, and businesses in Oak Ridge, Knoxville, Oliver Springs, and Harriman communities. Our team, led by experienced agent Mike Massaglia, has over 60 years of combined financial experience and is committed to helping you navigate the complexities of insurance.
Our Story
Born and raised in Southern California, Mike Massaglia has called Tennessee home for over 30 years. A veteran of the United States Air Force and a graduate of the University of Tennessee, Mike has been in the financial industry for over 18 years. He loves giving back to his community and helping people, which is why he became a State Farm agent.
Our Mission
Our mission is to help folks cut through the confusion and understand what they really need. We inform our customers so they can get the appropriate coverage. We want to get to know you first, then help you find the coverage and products that are the right fit for your stage in life.
Our Services
We offer a wide range of insurance products, including Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet, and Rec Vehicles Insurance. We also provide Banking, Mutual Funds, and Annuities services. Whether you're looking to protect your assets, plan for the future, or simply get a quote, we're here to help.
Why Choose Us
At Mike Massaglia State Farm, we're more than just an insurance agency. We're a team of dedicated professionals who care about our customers and our community. We're committed to providing exceptional service, building long-term relationships, and giving back to our community. With our expertise and personalized approach, you can trust that you're in good hands.
Outstanding Customer Service
The reviews are filled with praise for the exceptional customer service provided by Mike Massaglia and his team. Many reviewers mentioned the helpfulness and responsiveness of the team, particularly Tracy Willet, Carson, Mike, and Jax Archer. Customers appreciated the quick turnaround time, personal touches, and attention to detail.
Competitive Rates and Coverage
Reviewers were also impressed with the competitive rates and coverage options offered by Mike Massaglia's agency. Many mentioned that they saved money by switching to State Farm, and appreciated the guidance on selecting the right coverage for their needs.
Professionalism and Expertise
The team's professionalism and expertise were consistently praised, with many reviewers noting that Mike and his staff were knowledgeable, honest, and transparent in their dealings. Customers felt confident in the advice they received and appreciated the personalized service.
Personal Touches
Several reviewers mentioned the personal touches and extra efforts made by Mike and his team, such as hand-delivering checks and providing guidance during claims processes. These gestures were seen as above and beyond what was expected.