Protecting What Matters Most
A Team Committed to Exceptional Customer Service
Thank you for considering the Scott Drommerhausen Agency! We've proudly served the community for over 17 years, helping individuals and families achieve peace of mind through personalized insurance solutions. We believe in building strong relationships with our clients and providing exceptional customer service every step of the way.
Who We Are
Our team consists of experienced and licensed professionals - Scott, Cassie, Amy, Patty, Stevie, and Heather. Each one of us is dedicated to understanding your unique needs and finding the right insurance coverage to fit your individual situation. We are passionate about helping you understand your options and guiding you through the ins and outs of your policies.
Our Expertise
We offer a comprehensive range of insurance solutions to meet your diverse needs, including:
Personal Insurance
- Auto Insurance
- Motorcycle Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Personal Articles Insurance
Business Insurance
- Business Insurance
- Life Insurance
Financial & Investment Services
- Banking
- Mutual Funds
Our Commitment
At the Scott Drommerhausen Agency, we pride ourselves on:
- Personalized attention: We take the time to understand your individual needs and concerns.
- Tailored solutions: We work with you to create a customized insurance plan that meets your specific requirements.
- Exceptional service: We are dedicated to providing personalized and responsive communication throughout the process.
- Community involvement: We actively support and contribute to the community.
Why Choose Us?
With over 17 years of experience, we are a trusted partner in navigating the complexities of insurance. We offer:
- Experienced and certified agents
- Wide range of insurance products
- Personalized and attentive service
- Competitive rates and discounts
- Strong commitment to customer satisfaction
We encourage you to contact us to discuss your insurance needs and discover how we can help you achieve peace of mind.
Overall Experience
The majority of reviewers had an excellent experience with Scott's insurance agency, praising the agency's friendly and knowledgeable staff, prompt responses to questions, and competitive rates. Several reviewers mentioned that they were referred to the agency by friends, family, or coworkers, indicating a strong reputation in the community.
Responding to Questions and Concerns
Scott's staff was described as responsive and helpful, with several reviewers praising their ability to quickly address their questions and concerns. Even when reviewing documents or answering questions over the phone, the staff was described as knowledgeable and proactive.
Communication and Explanation
Reviewers appreciated the clear and concise explanations provided by Scott and his staff when discussing insurance options and policies. They felt comfortable asking questions and received satisfactory answers, which helped them make informed decisions.
Personal Experience
Several reviewers mentioned that Scott went above and beyond to understand their specific needs and provide tailored solutions. They praised his exceptional service, professionalism, and ability to make the insurance process easy and stress-free.
Staff
The reviewers were impressed with Cassie and Heather, who were specifically mentioned for their helpfulness and assistance. The agency's staff was described as friendly, patient, and attentive to their needs.
Rating Differences
One reviewer, Michael John, rated the agency 4 stars and mentioned that he had limited interactions with Scott himself, but his staff was responsive and helpful. He suggested that the agency could be more proactive in pointing out ways to save money.
Additional Comments
Some reviewers mentioned that Scott's agency had saved them money on their insurance policies, and they appreciated the agency's proactive approach to managing their insurance needs. Others appreciated the agency's willingness to explain complex insurance concepts in simple terms.
