At Heiner's Insurance Center, we understand that life is full of uncertainties, which is why it's crucial to have the right insurance coverage to protect you, your loved ones, and your assets. As an independent insurance agency, we are committed to providing personalized insurance solutions that cater to your unique needs and budget. With years of experience in the industry, our knowledgeable agents are dedicated to helping you navigate the complex world of insurance and finding the perfect policy for you.
Our Mission
Our mission is built on a commitment to provide premium hospitality and quality products at a fair and competitive price. We believe that exceptional customer service is the backbone of our business, which is why we strive to exceed our customers' expectations. Our dedication to excellent service has earned us a reputation as one of the leading insurance agencies in the state of Utah.
Our Philosophy
At Heiner's Insurance Center, we believe that our success is directly linked to our ability to serve our customers with integrity, compassion, and dedication. Our corporate philosophy is rooted in a commitment to providing hospitality, quality products, and exceptional customer service. We are proud of our heritage and our commitment to the Utah community, which drives our passion for delivering the best possible insurance solutions to our customers.
Our Team
Our team is comprised of experienced insurance professionals who are dedicated to providing top-notch service and expert knowledge to our customers. With our team of agents, including Calvin J. Heiner, Christopher Jay Heiner, J. Shawn Heiner, Douglas P. Bronson, Reed C. Heslop, W. Kerry Norris, Wesley East, and Todd Erickson, you can be confident that you are in good hands. Our agents are knowledgeable, friendly, and always available to answer your questions and provide personalized advice.
What We Offer
At Heiner's Insurance Center, we offer a wide range of insurance products and services to cater to your unique needs. Whether you're looking for personal insurance, commercial insurance, or specialty insurance, we have the expertise and resources to help you find the perfect policy. Our insurance products include:
- Personal insurance: auto, home, renters, flood, umbrella, and more
- Commercial insurance: property, auto, business owners package, liability, and more
- Specialty insurance: boat, marine, motorcycle, RV, health, life, and more
Conclusion
At Heiner's Insurance Center, we are committed to providing exceptional customer service, competitive rates, and personalized insurance solutions. Our team of experienced agents is dedicated to helping you find the right insurance coverage for your unique needs. Whether you're looking for personal or commercial insurance, we're here to help. Contact us today to learn more about our insurance products and services.
Summary
Heiner's Insurance Company has received a mix of positive and negative reviews from customers. Some reviewers have had a disappointing experience, citing incompetence, unprofessional behavior, and fraudulent activity. On the other hand, many reviewers have praised the company's friendly and professional staff, competitive rates, and excellent service.
Response from Customers
The following reviewers have shared their experiences with Heiner's Insurance Company:
Incompetence and Unprofessional Behavior
- Author Jess Phillips: The company is incompetent and sent wrong business insurance information multiple times.
- Author Dale Thompson: The company's new management has caused issues, such as unanswered emails and texts, leading to his frustration and decision to leave.
- Author Darin Van: The company failed to respond to his inquiries about a home owners insurance policy quote.
Fraudulent Activity
- Author Jess Phillips: The company's behavior makes her think they are fraudulent and purposefully providing incorrect information.
Satisfactory Experience
- Author Jacob Lythgoe: The company is friendly and professional, finding the right policy at a good price.
- Author Lukeypue: The company is caring, shops around for the best rates, and has good customer service.
- Author Lucille Smith: The company is helpful, shops around, and gets the best company for the client.
- Author Brian Hoffman: The company gets great rates, has outstanding customer service, and makes changes quickly and easily.
- Author Emily Rockwood: The company does a great job making sure insurance needs are met and finding the best rates.
- Author Joshua & Sherill Stockberger: The company found them the best deal and has excellent customer service.
- Author Steve Sumsion: The company has top-notch service, is conscientious, and professional.
- Author Shawn Wood: The company has low rates, provides immediate responses, and has a point of contact.
- Author Brent T.: The company takes care of all the hassle, has a great agent, and is fair and honest.
Negative Comments
Heiner's Insurance Company has also received negative comments, including:
- Author Brady Baumgartner: The company is unprofessional and charges more than if you went directly to a company.
- Author Randy A.: The company was not helpful and did not assist him in finding an actual agent to help with his insurance needs.
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