Your trusted partner in insurance protection
Who We Are
Insurance Protection Specialists (IPS) is an independent insurance agency based in Flowood, MS. Led by experienced insurance professionals, we provide personalized insurance solutions to individuals and businesses throughout the state. As independent agents, we partner with over 30 reputable insurance carriers to offer a comprehensive range of insurance plans to fit your specific needs and budget.
Our Mission
Our mission is to empower our clients to make informed insurance decisions by offering:
- Personalized guidance: We work closely with you to identify your unique risks and goals to find the right coverage.
- Competitive quotes: We compare plans from multiple carriers to find you the best possible value.
- Exceptional service: Our experienced team is dedicated to providing personalized attention and prompt response to your needs.
Our Expertise
Our team has extensive experience in various insurance lines, including:
- Auto Insurance: Protecting your vehicle from unexpected events like accidents, theft, or mechanical failures.
- Home Insurance: Ensuring your home is adequately covered against natural disasters, theft, and other covered risks.
- Commercial Insurance: Customized coverage for your business to safeguard your assets, operations, and income.
- Life Insurance: Providing peace of mind that your loved ones are financially protected in the event of your passing.
Meet Our Team
Driven by a commitment to personalized service and risk management, our team comprises experienced insurance professionals with a proven track record in both personal and commercial insurance.
Dina Stubbs: Personal Lines Manager
Clancy Walker: Insurance Agent
Our Values
At IPS, we are guided by these core values:
- Integrity: We act with transparency and honesty in all our dealings.
- Customer Focus: We prioritize your needs and provide exceptional service.
- Community Involvement: We are dedicated to supporting local organizations and initiatives.
- Continuous Improvement: We strive to stay updated on industry advancements and deliver innovative solutions.
Let's Review Your Coverage
Whether you are seeking a new insurance plan or simply looking to review your current coverage, Insurance Protection Specialists is here to help. Contact us today to schedule a consultation and discuss your unique insurance needs.
Overall Satisfaction
The reviews for this insurance company are overwhelmingly positive, with all but one reviewer giving the company a 5-star rating. The reviewers praise the company's professionalism, excellent service, and competitive rates. Many reviewers specifically mention their insurance agents, such as Tyler, Clancy, and Hiller, as being helpful, knowledgeable, and responsive to their needs.
Customer Service
Reviewers rave about the excellent customer service they received from the company's agents. They praise the agents for being knowledgeable, friendly, and responsive to their needs. Some reviewers mention that the agents went above and beyond to assist them, such as answering all of their questions and providing thorough explanations of their policies.
Product Quality
Reviewers are extremely satisfied with the company's products, including their homeowners and auto policies. They praise the agents for finding them the right policies that meet their needs and budget. Some reviewers mention that they were able to get better rates with this company compared to their previous insurance provider.
Claim Handling
One reviewer mentions a positive experience with the company's claim handling process, praising the agent for going above and beyond to resolve their issue.
Negative Reviews
One reviewer gave the company a 1-star rating, criticizing the company's professionalism after sharing their insurance details with a family member who was not on their policy.
Additional Feedback
Some reviewers mention that the company's agents are knowledgeable about the products and can explain them thoroughly. Others praise the company's community involvement and contributions.
