Your trusted partner for all your insurance needs
At Kathy Kretz Ins Agcy Inc, we pride ourselves on being a trusted and knowledgeable insurance agency serving the state of Virginia. With over 60 years of combined experience, our team is dedicated to providing exceptional service and unparalleled expertise to our customers.
Our Mission
Our mission is to be the foremost provider of insurance and financial services, offering the quality State Farm products to our customers. Our commitment to customer service and care for our policyholders is second to none, as we strive to develop a personal relationship with each and every customer.
Our Services
We offer a wide range of insurance products and services, including:
- Auto insurance for cars, motorcycles, boats, personal watercraft, campers, and travel trailers
- Homeowners insurance for condos, homes, and rental properties
- Flood insurance
- Renters insurance
- Life insurance, including award-winning State Farm life insurance
- Health insurance
- Pet insurance
- Business insurance
- Other insurance products and services
Our team is committed to providing a personalized experience for our customers, offering free quotes and expert guidance to help you navigate the complex world of insurance. Whether you're moving to Virginia or already a resident, we're here to help you with your insurance needs.
Our Team
Our team of experienced insurance professionals is dedicated to serving our customers. Kathy Kretz, the owner and State Farm agent, has been serving the state of Virginia since 1989. Her team is comprised of Sabrina Venery, Office Manager, and Shayla Kim, who are both highly experienced and knowledgeable in all aspects of insurance.
Our Office
Our office is conveniently located in Chesapeake, Virginia, and we serve all of Virginia. We're open Monday through Friday from 9am to 5pm and closed on Saturdays and Sundays. You can reach us by phone at (757) 487-0074, and we're always available to assist you through our 24/7 call center.
Contact Us
We welcome your call or visit to our office, and we look forward to helping you with your insurance needs. Please don't hesitate to contact us to learn more about our services and how we can assist you.
Overall Experience
The reviewers have had an overwhelmingly positive experience with Kathy Kretz State Farm agency. They praise the agency's professionalism, courteousness, and prompt response to their needs.
Positive Aspects
- Excellent Customer Service: Reviewers mention that the agency's staff, including Kathy, Wanda, and Sabrina, are professional, knowledgeable, and responsive to their queries.
- Personalized Service: Many reviewers appreciate the personalized attention they receive from the agency, making them feel valued and informed throughout the process.
- Smooth Claims Process: Those who have made claims mention that the process was hassle-free, and they received the full amount without any issues.
- Local and Family-Oriented: Reviewers appreciate that the agency is local and provides real-time support, making them feel like they are part of a family.
What Sets Them Apart
- Exceptional Team: The agency's team is consistently praised for their excellence, with reviewers mentioning that they go above and beyond to provide exceptional service.
- Customer-Centric Approach: The agency's focus on customer needs and satisfaction is evident in the reviews, with many mentioning that they feel valued and cared for.
