Protecting what matters most, one policy at a time.
At Pam Lewis-Kidder State Farm Agency, we are dedicated to providing top-notch insurance services to individuals, families, and businesses in Columbus, Ohio, and surrounding areas. Our team of experienced professionals is committed to delivering personalized attention, expert guidance, and tailored insurance solutions that meet the unique needs of our clients.
Our Mission
Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We strive to build long-term relationships with our clients, understanding their unique insurance needs and providing them with customized solutions that provide peace of mind.
Our Services
We offer a wide range of insurance products, including auto, home, condo, renters, personal articles, business, life, health, pet, and recreational vehicles insurance. Additionally, we provide banking and annuity services to help our clients achieve their financial goals. Our team is dedicated to providing exceptional customer service, ensuring that our clients receive the best possible coverage at an affordable price.
Meet Our Agent
As a State Farm agent, I, Pam Lewis-Kidder, have nearly 10 years of agency experience and a Master's degree in Business Administration from Tiffin University. I am a proud Ohio native, and I am passionate about helping individuals and families in our community achieve their insurance goals. My team and I are committed to providing personalized service, expert guidance, and tailored insurance solutions that meet the unique needs of our clients.
Our Commitment
At Pam Lewis-Kidder State Farm Agency, we are committed to building strong relationships with our clients, understanding their unique insurance needs, and providing them with personalized solutions that provide peace of mind. We are dedicated to delivering exceptional customer service, ensuring that our clients receive the best possible coverage at an affordable price.
General Impression
The reviews about Pam Lewis-Kidder's State Farm office are mostly positive, with customers praising the staff's professionalism, kindness, and attentiveness. However, there are a few negative reviews that express frustration with the claims process and customer service.
Positive Aspects
- Friendly and Attentive Staff: Many reviewers praised Brittany and Pam for being friendly, kind, and attentive to their needs.
- Efficient and Smooth Process: Several reviewers mentioned that the process of signing up for insurance or switching policies was seamless and easy.
- Knowledgeable and Helpful: Pam and her team were described as knowledgeable and helpful in guiding customers to the right policies and answering their questions.
Negative Aspects
- Poor Claims Experience: One reviewer had a very negative experience with the claims process, feeling bullied and ignored by the claims department.
- Unprofessional Service: One reviewer mentioned that Brittany was rude and unprofessional.
