Protecting Your Future, One Policy at a Time
At Luis Macias Ins Agency Inc, our mission is to provide top-notch insurance services to individuals and businesses in St. Petersburg, FL, and surrounding areas. With over 37 years of experience in the industry, our agency has established a reputation for excellence and exceptional customer service.
Our Story
Our founder, Luis Macias, is a highly experienced insurance professional who has dedicated his career to helping individuals and businesses navigate the complex world of insurance. Throughout his career, Luis has developed a deep understanding of various insurance products and services, including auto, home, life, health, and business insurance. His fluency in both English and Spanish has enabled him to effectively communicate with a diverse range of customers, building strong relationships with the local Hispanic community in St. Petersburg.
Our Services
At Luis Macias Ins Agency Inc, we offer a comprehensive range of insurance services designed to meet the unique needs of our customers. Our experienced team is dedicated to providing personalized attention and exceptional customer service, ensuring that our customers receive the best possible coverage for their specific needs. Our insurance products include:
- Auto Insurance
- Motorcycle Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Business Insurance
- Life Insurance
- Pet Insurance
- Rec Vehicles Insurance
- Boat Insurance
Our Commitment
At Luis Macias Ins Agency Inc, we are committed to building long-term relationships with our customers, based on transparency and exceptional results. We believe in taking the time to thoroughly assess our customers' insurance needs and educate them on available options. Our goal is to provide comprehensive insurance solutions that meet the unique needs of our customers, ensuring that they have the protection they need to secure their future.
Our Values
At Luis Macias Ins Agency Inc, we value:
- Exceptional customer service
- Personalized attention
- Transparency
- Expertise
- Community involvement
- Building long-term relationships
Get in Touch
To learn more about our insurance services or to request a quote, please don't hesitate to contact us. We look forward to serving you!
Exceptional Customer Service
The reviews for Luis Macias State Farm Insurance Agency are overwhelmingly positive, with all 14 reviewers giving the agency a 5-star rating. The reviewers praise the agency's staff, particularly Luis Macias, Sulema S., Rachelle Batista, Seth Plato, and their colleagues, for their exceptional customer service. They commend the staff for being friendly, professional, knowledgeable, and helpful in answering their questions and addressing their concerns.
The reviewers appreciate the ease of doing business with Luis Macias State Farm Insurance Agency, citing the seamless insurance buying experience, the ability to get questions answered, and the willingness to help and explain policies in detail. They also praise the agency's ability to find discounts and tailor policies to meet their individual needs.
Personalized Attention
Several reviewers specifically mention the personalized attention they received from the agency's staff, including Rachelle Batista, who is described as being extremely knowledgeable and kind. The reviewers appreciate the time taken by the staff to explain policies and answer questions, citing it as a major factor in their decision to recommend the agency.
Reliability and Trust
The reviewers also praise the agency's reliability and trustworthiness, with several mentioning that they have been loyal customers for many years. They credit the agency's staff with providing top-notch customer service and going above and beyond to meet their needs.