Your insurance and financial services partner in excellence.
Ourso Insurance and Financial Services, Inc. is a company built on the principle that providing exceptional customer service and a needs-based approach to offering insurance and financial services is the only way to build a company with long-term growth and profitability. With a team of over 20 employees, we have grown to become a leading provider of insurance and financial services in the Greater Baton Rouge area, as well as throughout Louisiana, Texas, Arkansas, and Mississippi.
Our Mission
At Ourso Insurance and Financial Services, Inc., we are committed to creating a personal insurance plan for each of our potential customers. We believe that every individual has unique insurance and financial needs, and we strive to deliver quality service that is personalized to each individual. Our mission is to provide unparalleled service and expertise to our clients, backed by the stability and strength of State Farm.
About Our Agent
Clifton (Cliff) Ourso, Jr. is a 3rd generation State Farm Agent, following in the footsteps of his grandfather, Falcon Ourso, and father, Cliff Ourso. He received a degree from the LSU EJ Ourso College of Business and has been a State Farm agent since 2010. Cliff has held various leadership positions within State Farm, including a leadership position in Oklahoma where he helped lead and motivate a team of 35 State Farm agencies.
Insurance Products
At Ourso Insurance and Financial Services, Inc., we offer a wide range of insurance products to meet all of your insurance, banking, and financial needs. Some of our insurance products include:
- Auto Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Business Insurance
- Life Insurance
- Health Insurance
- Pet Insurance
- Rec Vehicles Insurance
- Boat Insurance
- Banking Services
- Mutual Funds
- Annuities
Financial Services
In addition to insurance products, we also offer a range of financial services to help you achieve your financial goals. These include:
- Banking Services
- Mutual Funds
- Annuities
- Financial Planning
About Our Office
Our office is located at 2121 Drusilla Ln, Baton Rouge, LA 70809-1440 and is open Monday through Friday from 9am to 5pm. We are also available by appointment after hours and on weekends. You can reach us by phone at (225) 752-5200 or by fax at (844) 606-6564.
Contact Us
If you have any questions or would like to learn more about our insurance and financial services, please don't hesitate to contact us. We would be happy to assist you with all of your insurance and financial needs.
Exceptional Customer Service
The reviews for Cliff Ourso State Farm are overwhelmingly positive, with all reviewers giving 5-star ratings. The common thread throughout the reviews is the exceptional customer service provided by the agents, particularly Kayla and Ann. Reviewers praise their professionalism, attentiveness, and ability to explain complex insurance terms in a clear and concise manner. Many reviewers mention specific instances where the agents went above and beyond to provide excellent customer service, such as responding promptly to calls and emails, finding the best deals, and providing personalized support.
Prompt and Efficient
Reviewers also praise the agency's prompt and efficient service. Many mention that they were able to get the help they needed quickly, whether it was through phone or email. The agency's ability to respond quickly and professionally is particularly noteworthy, as reviewers mention that they were previously frustrated with other insurance agencies.
Personalized Approach
The reviewers also appreciate the personalized approach taken by the agents. They mention that the agents took the time to understand their individual needs and concerns, providing tailored solutions and advice. This personalized approach has led to a sense of trust and loyalty among the reviewers, with many stating that they would highly recommend the agency to others.
No Negative Comments
There are no negative comments or reviews in this collection. The agency's impeccable customer service and exceptional responsiveness have left all reviewers extremely satisfied with their experience.