Like a good neighbor, we'll be there.
We take great pride in ensuring that you and your family have a remarkable experience with our office. Our team, with over 20 years of combined experience, is well-equipped to handle your auto insurance, home insurance, life insurance, health insurance, and business insurance inquiries. Our Agent, Roberto, has been with State Farm since 2005 and has helped State Farm customers in Florida, California, and now Colorado. When Roberto is not in the office, you'll likely find him in the mountains, enjoying the countless outdoor adventures that this great state has to offer. He is also a former pitcher and draft selection of our hometown Rockies, which is why you'll always see a baseball on his desk. Stop by our office or give us a call today. Like a good neighbor, we'll be there. We love being your local insurance resource!
Our Services
As a small business owner in the community, taking care of your insurance and financial needs means a lot to us. We offer a wide range of insurance products, including:
- Auto insurance
- Homeowners insurance
- Condo insurance
- Renters insurance
- Personal articles insurance
- Business insurance
- Life insurance
- Health insurance
- Pet insurance
- Recreational vehicles insurance
- Boat insurance
Office Information
Our office hours are Monday through Friday, from 8:30 am to 5:00 pm. We are also available by appointment on Saturdays, and our office is closed on Sundays. You can find us at 3608 Galley Rd Suite 200, Colorado Springs, CO 80909. If you need to contact us, you can reach us by phone at (719) 574-0210 or by fax at (719) 352-3850. We speak English, Spanish, and French.
Simple Insights
We want to provide you with valuable information and insights to help you make informed decisions about your insurance needs. Here are a few simple insights that you might find helpful:
- How to Rebuild Credit: Rebuilding your credit is possible. With the right advice and guidance, you could get there quicker than you think.
- Car Maintenance Tasks You Can Do Yourself: Regular car maintenance is essential to keep your vehicle running smoothly and safely. Here are some car maintenance tasks that you can do yourself.
Service and Staff
The majority of reviewers have had a positive experience with the staff at Roberto Martinez' State Farm Agency. Many reviewers have specifically mentioned the friendly and helpful service provided by agents such as Alexa, Marlene, and Roberto. They have been praised for their knowledge, patience, and ability to explain complex insurance information in a clear and concise manner.
Communication
Reviewers have also praised the effective communication they have received from the agency. Many have mentioned the prompt return of phone calls and texts, as well as the timely resolution of claims.
Accountability
Some reviewers have mentioned that the agency has a high level of accountability. For example, one reviewer appreciated that the agency was honest and transparent when dealing with a claim.
Disappointment and Frustration
However, a few reviewers have had a negative experience with the agency. One reviewer felt that the staff was unfriendly and unhelpful, and another reviewer was unhappy with the agency's quote and billing process.
Technical Issues
One reviewer mentioned that the agency's app was not user-friendly, but this was the only technical issue mentioned by a reviewer.
Conclusion
Overall, the majority of reviewers have had a positive experience with Roberto Martinez' State Farm Agency, praising the service, communication, and accountability of the staff.
