We're here to protect your dreams
Welcome to our insurance agency, located in the heart of Chanhassen, Minnesota. We are a State Farm agency with a rich history dating back to 1989, when our agency's founder, Sharlene Downs, first opened its doors. Since then, we have been privileged to serve the insurance needs of local families, often for multiple generations. Our goal is to provide exceptional service, tailored to the unique needs of our clients in Chanhassen, Eden Prairie, Minnetonka, Chaska, Victoria, and the surrounding communities.
Sharlene Downs, the agency's founder, graduated from college and embarked on her State Farm adventure right here in Chanhassen. Over the past 30+ years, she has built strong relationships with local families, ensuring the insurance needs of multiple generations. Our team shares her commitment to service, with a combined 27 years of insurance experience. We are here to make the process of selecting and managing your insurance policies a remarkable experience.
Our agency has received numerous accolades from State Farm, including Crystal Excellence and Ambassador Club honors. When Sharlene is not in the office, she enjoys spending time with her husband, Steve, on Lake Minnetonka, kayaking, boating, or simply taking in the beauty of the lake. With five children ranging from 20-27, she enjoys engaging in lively conversations with fellow parents.
Our Services
We offer a comprehensive range of insurance products to meet the diverse needs of our clients. From auto to homeowners, condo, renters, personal articles, business, life, health, pet, and recreational vehicles, we have you covered. In addition, we provide banking and mutual funds services through our partnership with State Farm.
Auto Insurance
We provide reliable auto insurance coverage to protect you and your vehicle in the event of an accident. Our policies safeguard you against financial loss and legal liabilities, giving you peace of mind on the road.
Homeowners Insurance
Our homeowners insurance policies are tailored to safeguard your home and personal belongings from damage caused by various perils, such as fire, theft, and extreme weather events.
Condo Insurance
Condo insurance, also known as HO-6 insurance, covers your personal property, structural improvements, and liability risks within your condo unit.
Renters Insurance
Renters insurance provides coverage for your personal property and liability risks while renting a home or apartment. This affordable insurance option is designed to protect your belongings and guard against financial loss due to legal liabilities.
Business Insurance
Our business insurance offerings cater to the unique needs of your business. We provide insurance solutions for property damage, liability risks, business interruption, and employee-related risks, enabling you to focus on growing your business with confidence.
Life Insurance
Life insurance policies are designed to offer financial security for your family or business in the event of your untimely passing. We offer term, whole, and universal life insurance options, ensuring you find a policy that aligns with your financial goals.
Health Insurance
We provide health insurance solutions tailored to your specific needs, offering coverage for medical expenses, prescriptions, and other healthcare costs.
Pet Insurance
Pet insurance policies safeguard your furry friends against unexpected veterinary expenses related to accidents, illnesses, and routine care.
Recreational Vehicles Insurance
Our recreational vehicles insurance covers your toys, such as classic cars, motorcycles, boats, ATVs or UTVs, and campers. As you prepare for the sunny season, ensure your recreational vehicles are properly insured.
Banking, Mutual Funds, and Other Services
In addition to our insurance offerings, we provide banking, mutual funds, and other financial services in partnership with State Farm. Our financial advisors can help you manage your investments, savings, and financial planning needs.
Visit our office in downtown Chanhassen to discuss your insurance needs or explore our other financial services. We are conveniently located across the street from the Chanhassen Dinner Theater and next door to Axel's Restaurant. Our team is committed to providing you with personalized insurance and financial solutions.
Exceptional Customer Service
The reviews highlight the exceptional customer service provided by Sharlene Downs and her team at State Farm. They are praised for their prompt responses, attention to detail, and ability to provide personalized solutions to clients' insurance needs.
Knowledge and Expertise
The team is commended for their extensive knowledge and expertise in the insurance industry. They take the time to explain complex policies and provide guidance to ensure clients make informed decisions.
Community Involvement
Sharlene and her team are also recognized for their involvement in the local community, which is seen as a positive aspect of their business.
Personalized Approach
The reviews emphasize the personalized approach taken by the team, with clients appreciating the friendly and approachable nature of the staff. They are praised for being responsive, reliable, and efficient in their communication.
Highly Recommended
Overall, the reviews highly recommend Sharlene Downs and her team at State Farm for their exceptional customer service, knowledge, and expertise in the insurance industry.
