Insurance for Life, and the Life You've Built
At Melissa Citovic-Vukotic's State Farm Agency, we are dedicated to providing exceptional service to our customers in the Parma, Ohio area. As a State Farm agent since 2002, I, Melissa, am committed to helping my neighbors with their insurance needs. Our office is conveniently located on York Road in Parma, and we are open Monday through Friday from 9am to 5pm, Saturday and Sunday closed. We also offer 24/7 availability by phone, text, or email, making it easy for you to get in touch with us whenever you need assistance.
Our Services
At Melissa Citovic-Vukotic's State Farm Agency, we understand that each customer has unique insurance needs. That's why we offer a wide range of insurance products to cater to your specific needs. From auto insurance to home insurance, business insurance, and everything in between, we are here to help you protect what matters most to you.
Personal Insurance
Our personal insurance products include:
- Auto insurance: Protect your vehicle with our comprehensive auto insurance coverage
- Home insurance: Insure your home and belongings with our home insurance coverage
- Condo insurance: Protect your condo with our condo insurance coverage
- Renters insurance: Insure your rental property with our renters insurance coverage
- Personal articles insurance: Insure your valuable possessions with our personal articles insurance coverage
Commercial Insurance
Our commercial insurance products include:
- Business insurance: Protect your business with our business insurance coverage
- Liability insurance: Protect yourself from potential liability claims with our liability insurance coverage
- Umbrella insurance: Supplement your liability coverage with our umbrella insurance coverage
Life Insurance
Our life insurance products include:
- Term life insurance: Provide for your loved ones with our term life insurance coverage
- Whole life insurance: Insure against the unexpected with our whole life insurance coverage
- Permanent life insurance: Protect your life and your legacy with our permanent life insurance coverage
Other Products
In addition to our insurance products, we also offer:
- Banking services: Manage your finances with our banking services
- Mutual funds: Invest in your future with our mutual funds
- Annuities: Plan for your retirement with our annuity products
- Financial planning: Get expert financial planning from our licensed professionals
Why Choose Us
At Melissa Citovic-Vukotic's State Farm Agency, we pride ourselves on providing exceptional customer service, competitive pricing, and a wide range of insurance products to meet your unique needs. Our agents are licensed, bonded, and experienced, ensuring that you receive the best possible service. We are committed to helping you protect what matters most to you.
Get in Touch
Contact us today to learn more about our insurance products and services. You can reach us by phone at (440) 884-4200, send us an email, or stop by our office located on York Road in Parma, Ohio.
Exceptional Customer Service
Reviews from several satisfied customers praise the exceptional customer service received from Melissa's State Farm Insurance agency. Reviewers highlight the friendly, helpful, and knowledgeable staff, including Katarina, Sue, Adrian, and Alex. They commend the agency for providing prompt assistance, clear explanations, and tailored insurance solutions.
Reviewers' Praise for the Insurance Agency
Heather Legg commends the agency for their "super nice" service, saying they have never had a quality of service like this before. Radivoje Sivcevic praises Katarina for taking the time to explain his insurance coverage in simple terms and providing concise answers to his questions. Vanessa Petro appreciates Katrina's helpfulness in answering her questions and concerns. Zee recommends the agency for home, renters, and car insurance, citing fantastic customer service. Alexander Diacu highlights the agency's dedication to providing reliable insurance coverage and smooth claims process. Bojan Vidakovic praises Sue for being super nice, polite, and knowledgeable, resulting in savings on his policy.
Additional Testimonials
Adel Tawfiek acknowledges the exceptional service and invaluable assistance from Adrian and Sue. Rosanne Cifani commends Adrian for his outstanding customer service skills and patience. Nicole Miller expresses gratitude for Sue's timely resolution of her issue. Joe El-Turk praises Melissa and her team for being helpful, knowledgeable, and honest. Jessica Brouillette recommends Alex for his helpfulness and fun approach to insurance. Shawn McWilliams highlights the amazing customer service and significant savings he experienced when switching to State Farm. Dobrica Sucevic recommends the agency for their great customer service, knowledge, and competitive rates.
