A Good Neighbor Who Has Your Back
At T Rankin Insurance Agency Inc, we are committed to providing exceptional insurance services to the Greater Pittsburgh Community. Our team, led by T Rankin, is dedicated to helping individuals, families, and businesses protect their assets and loved ones with personalized insurance solutions.
Our Story
With over 333 reviews and a 4.9-star rating on Google, we take pride in being a valuable resource for our customers. Our agency is built on the principles of honesty, friendly service, and personal attention. We believe in building long-term relationships with our clients, and our team of knowledgeable professionals is committed to making the insurance process easy and convenient for you. Whether you need auto insurance, home insurance, life insurance, or any other type of coverage, we are here to help.
Our Services
We offer a wide range of insurance products, including auto, motorcycle, homeowners, condo, renters, personal articles, business, life, health, and pet insurance. Our goal is to provide you with personalized solutions that meet your unique needs and budget. Whether you're a busy professional, a growing family, or a retiree, we have the expertise and resources to help you make informed insurance decisions.
Our Mission
At T Rankin Insurance Agency Inc, our mission is to provide exceptional insurance services that exceed our customers' expectations. We strive to be a valuable resource for the Greater Pittsburgh Community, providing easy-to-understand options, personal attention, and honest advice. We believe in building long-term relationships, and we're committed to helping you protect what matters most to you.
Excellent Customer Service
The reviewers praised the staff at T. Rankin agency, particularly Delmar Holmes and Ricky, for their exceptional customer service. They were professional, polite, and accommodating, taking the time to understand the customers' needs and provide personalized solutions.
Quick and Efficient Process
The majority of reviewers commended the agency for their fast and efficient process, stating that they received great coverage and better prices than their previous insurance providers. The staff was also praised for their personable and kind demeanor.
Outstanding Insurance Agents
Several reviewers highlighted the outstanding work of specific agents, including Delmar Holmes, Ricky, and Jessica Eskander. They were praised for their knowledge, professionalism, and willingness to go above and beyond to ensure the customers' satisfaction.
Unguarded Disappointment
However, there were some negative reviews, with one reviewer, Jo McDowell, expressing complete dissatisfaction with the service. She claimed that the agent, Ricky, was unprofessional and failed to deliver on his promises, causing numerous issues with her policy.
Unmeeting Expectations
Another reviewer, Jada Wilds, had a poor experience with the agency, stating that she never received a response to her emails or calls, even after paying her premium. She eventually requested a new agent and was happy to be free from the unprofessionalism.
