Your Success is Our Business!
At Professional Concepts Insurance Agency (PCIA), we are dedicated to providing specialized insurance products and customized risk management services to professional firms, including accountants, architects, engineers, environmental, lawyers, technology firms, and other professional services companies.
Our Story
Founded in 1988, PCIA has been serving the insurance and risk management needs of professional firms for over three decades. Our mission is to serve as trusted advisors to our clients, providing them with tailored insurance solutions and risk management services that meet their unique needs. We take pride in our ability to offer a personalized approach to insurance and risk management, ensuring that our clients receive the best possible protection for their businesses.
Our Services
At PCIA, we offer a range of services designed to help professional firms manage risk and protect their businesses. Our services include:
- Insurance Products: We offer a range of insurance products, including professional liability, general liability, workers' compensation, and more, tailored to the specific needs of professional firms.
- Risk Management Services: Our team of experts provides risk management training, claim assistance, and liaison services with insurers to help our clients manage and reduce risk.
- Professional Services Agreement Reviews: We review professional services agreements to ensure that our clients are adequately protected and informed.
- Risk Management Training: We offer seminars, online education, and valuable alerts to help our clients' employees reduce risk and improve their understanding of industry-specific risks.
Our Team
Our team of experienced professionals is dedicated to providing exceptional service and expertise to our clients. Meet our team members and learn more about their backgrounds and areas of expertise.
Our Mission
Our mission is to serve professional firms as members of their trusted advisory team, providing insurance and risk management unique to their needs, claims assistance and liaison services with their insurer, and networking opportunities with other professionals.
Overall Experience
The reviewers have had an overwhelmingly positive experience with PCIA, praising the company's excellent customer service, professionalism, and responsiveness.
Key Strengths
- Responsive and Proactive: Reviewers appreciated PCIA's quick response to their queries and proactive approach in providing solutions to their insurance needs.
- Professional and Friendly Staff: The staff, including Theresa, Jamie, Mike, and Kathryn, were praised for their professionalism, knowledge, and friendly demeanor.
- Excellent Customer Service: Reviewers praised PCIA's exceptional customer service, citing examples of going above and beyond to meet their needs.
- Knowledge and Expertise: Reviewers appreciated PCIA's wealth of knowledge and experience in insurance and risk management.
Specific Examples
- PCIA helped resolve a difficult situation with a brilliant solution, impressing the client.
- The company provided excellent educational information to help clients understand their risks and manage them.
- PCIA's staff stayed on top of requirements and delivery of certificates of insurance, making the process seamless for clients.
