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Protecting what matters most to you is what we're here for

At Mark McDuffie Insurance Agency Inc., we pride ourselves on being a family-owned and operated independent insurance agency, dedicated to providing our clients with quality insurance solutions to protect their most treasured assets. Since 2001, our founder, Mark McDuffie, has been committed to offering a broad range of personal and business insurance solutions to clients in Charlotte, NC, and the surrounding area.

Our Mission

Our mission is to provide customized insurance programs that exceed our clients' expectations. As an independent agency, we are proud to represent multiple insurance companies, allowing us to introduce a wide range of coverage options to find the best fit for our clients. We take pride in our willingness to go the extra mile to find the right coverage, ensuring our clients' peace of mind.

Personal Insurance Solutions

We understand that every individual and family has unique insurance needs. That's why we offer a variety of personal insurance solutions, including auto insurance, home insurance, individual life insurance, renters insurance, and motorcycle insurance. Our experienced agents will work closely with you to create a customized insurance program that protects what matters most to you.

Business Insurance Solutions

As a business owner, you understand the importance of protecting your business from unexpected risks. We offer a range of business insurance solutions, including business auto insurance, business owners insurance, commercial property insurance, commercial umbrella insurance, and general liability insurance. Our experienced agents will work with you to create a customized insurance program that meets the unique needs of your business.

Why Choose Mark McDuffie Insurance Agency Inc.?

We are a family-owned and operated agency, treating our clients like family. We have extensive experience in the insurance industry and understand what it takes to provide quality coverage. We are licensed insurance advisors, committed to finding the right coverage for our clients. As an independent agency, we represent multiple insurance companies, giving us the flexibility to find the best coverage options for our clients.

Get a Quote

Are you ready to find the right insurance coverage for you or your business? Our experienced agents are here to help. Contact us today to get a quote and start protecting what matters most to you.

Reviews (125)
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Positive: The reviews are filled with praise for the agency's exceptional customer service, prompt communication, and personalized approach.

Exceptional Customer Service

The review section is filled with glowing praise for Mark McDuffie Insurance Agency, with every reviewer giving a 5-star rating. The common thread throughout these reviews is the exceptional customer service provided by the agents, particularly Beth and Mark. They are described as responsive, knowledgeable, helpful, and friendly, going above and beyond to ensure customer satisfaction.

Prompt and Efficient Communication

Reviewers praise the agency's prompt and efficient communication methods, with many mentioning the ease of contacting them through email, text, or phone calls. The agents are described as quick to respond, providing answers to questions in a timely manner.

Personal Touch

Many reviewers highlight the personal touch provided by the agents, citing their family-run business as a major advantage. They appreciate the ability to work directly with agents who are knowledgeable and understanding of their needs.

Excellent Insurance Options

Reviewers rave about the agency's ability to find the best insurance options for their needs, resulting in significant savings and better coverage. They are impressed by the agents' attention to detail and willingness to listen to their needs.