Guiding you toward a successful future, one policy at a time.
At Steve Carpou State Farm, we're not just passionate about insurance. We're passionate about people. It's our goal for you to feel comfortable with your coverage and confident in your financial future, regardless of what it is you're protecting or planning for. As a comprehensive partner for insurance and financial services, our mission is to help guide you toward a successful future by taking a holistic approach toward protecting and growing your assets. Don't expect an insurance agent. Expect a true financial partner.
Our Services
We offer a wide range of insurance products and services, including auto, motorcycle, homeowners, condo, renters, business, life, health, pet, and recreational vehicle insurance. Our office is conveniently located in Mint Hill and Matthews, NC, and we proudly serve North Carolina, South Carolina, Tennessee, and Virginia. We're a one-stop shop, making it easy for you to discover all of your options by partnering with just one agency. Whether you're looking to relocate a policy to Charlotte, Matthews, Mint Hill, Indian Trail, and other surrounding areas, our team of insurance professionals are here to help make the move an easy one.
Our Approach
At Steve Carpou State Farm, we believe in empowering our customers to make informed decisions. It's not our job to push policies. It's our job to educate you on your options to fit your unique needs, giving you the power to make up your mind about what's right for you and your family. We take a personalized approach to understand your specific requirements and provide tailored solutions to meet your insurance needs.
About the Agent
Steve has worked in the industry since 2014 and became a State Farm Agent in 2019. Their office has been recognized with multiple accolades such as Ambassadors Club and Honor Club for their continued commitment and success in helping their customers protect what matters to them the most with life insurance and financial services. Steve and his family relocated to Matthews a decade ago from Long Island, New York, in search of a better standard of living to start their family. Steve and his wife Jessica have a one-year-old son named Colton, and are anxiously awaiting the birth of their daughter in July 2024.
Giving Back
Our office takes great pride in giving back to the Charlotte community and continues to sponsor many non-profit organizations in the area. These organizations include the Canopy Housing Foundation, which addresses unmet housing needs and advocates for fair housing standards and practices. South of the Bully Rescue, which is a 100% volunteer-run foster-based organization that facilitates the rescue and placement of homeless dogs identified as bully breeds. Some other local organizations we continue to support include the Matthews Police Department and Belk College of Business Risk Management and Insurance.
Get in Touch
Call, click, text, or stop by our office - they're pet-friendly, so bring your doggo - or call our team to get started on a free auto, home, renters, life, or business quote today!.
Excellent Customer Service
The reviews highlight the exceptional customer service provided by State Farm agents, including Ginny, Sierra, Steve, Christy, and Michaela. Customers appreciate their quick communication skills, caring nature, and ability to listen and understand their needs.
Knowledgeable and Patient Agents
Many reviewers praised the agents for their impressive knowledge, politeness, and thoroughness in explaining policies and addressing concerns. They appreciated the agents' patience and kindness, making the conversation enjoyable and stress-free.
Competitive Rates and Services
Customers were pleased with the competitive rates offered by State Farm, especially for electric vehicle rates. They also appreciated the personal touch provided during the quoting process, which extended beyond the purchase.
Recommendations and Loyalty
The reviews express a high level of satisfaction, with many customers expressing their intention to recommend State Farm to friends and family. Some reviewers have been with State Farm for 20 years, attributing their loyalty to the exceptional service and reliability.