Protecting Your Way of Life. Protecting Your Business.
Our Story
Durfey-Hoover-Bowden Insurance has been serving the communities of North Carolina for over 80 years. Founded in 1937 by Cary Durfey, our agency has remained family-owned and operated, with a commitment to providing exceptional service to our clients. Our agency is built on the values of hard work, integrity, and a deep understanding of the needs of our community. Over the years, we have expanded our services to include commercial insurance, personal insurance, and expert advice, all tailored to meet the unique needs of our clients.
Our Philosophy
At Durfey-Hoover-Bowden Insurance, we believe that insurance is not just a commodity, but a vital safeguard against life's uncertainties. We take the time to get to know our clients, understanding their unique risks and circumstances. Our experienced agents work closely with our clients to develop customized insurance solutions that protect what matters most to them. We are dedicated to providing exceptional service, expert advice, and a personal touch that is increasingly rare in today's insurance market.
Our Services
We offer a wide range of insurance services, including:
- Personal Insurance: We provide insurance solutions for individuals, including home, auto, and other insurance needs.
- Commercial Insurance: Our experienced agents work with businesses, providing comprehensive insurance solutions for liability, property, and other business needs.
- Claim Information: If you have been in an accident or your property has been damaged, we are here to help you navigate the claims process.
At Durfey-Hoover-Bowden Insurance, we are committed to protecting your way of life. With over 80 years of experience, we have the expertise and knowledge to guide you through the ever-changing insurance landscape. Our agents are dedicated to providing exceptional service, expert advice, and a personal touch that sets us apart from larger insurance companies.
Why Choose Us
There are many reasons to choose Durfey-Hoover-Bowden Insurance:
- Personalized Service: When you call us, you speak to a real person who knows you and your community.
- Expertise: Our agents have achieved top insurance designations, served on advisory committees, and taught classes for other agents.
- Experience: With over 80 years of experience, we know how to guide our customers in the risks, coverages, and laws unique to our area.
- Partnership: We work with you to help keep your family and business protected as your personal risks evolve.
Contact Us
If you're looking for a trusted partner to help you navigate the complexities of insurance, look no further than Durfey-Hoover-Bowden Insurance. Contact us today to learn more about our services and how we can help you protect your way of life.
Customer Service and Satisfaction
The majority of reviews for Durfey-Hoover-Bowden Insurance Agency are highly positive, with many customers praising their exceptional customer service, prompt responses to inquiries, and helpfulness in finding the best insurance policies for their needs.
Business and Personal Insurance Needs
The agency has been successful in catering to both personal and business insurance needs, with customers appreciating the personalized attention and flexible approach to their policies. Many businesses and individuals have been using the agency's services for years, a testament to their reliability and expertise.
Insurance Professionals
specifically, Mike Bowden, one of the agency's insurance professionals, has received numerous praise for his trustworthiness, responsiveness, and ability to explain complex insurance concepts in a clear and concise manner. His professionalism, combined with his extensive knowledge of the insurance industry, has earned him a reputation as an excellent insurance agent.
Negative Experience
Not all of the reviews are positive, however. One customer, Jeff Walters, had a disappointing experience with the agency. He felt that the agency's service was poor and that he was not treated like a valued customer. He ultimately cancelled his insurance policies with the agency and switched to USAA, where he was able to save $487.05.
Conclusion
Overall, Durfey-Hoover-Bowden Insurance Agency seems to excel in providing excellent customer service and catering to the insurance needs of both personal and business customers. Their professional and knowledgeable insurance agents, such as Mike Bowden, have built trust and loyalty with their clients.
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