Insurance That Puts You First
At MMA Insurance Agency, we take a client-first approach to help you protect your future and serve your best interests. Our team of experienced insurance professionals is dedicated to providing you with personalized service, tailored insurance solutions, and expert advice to ensure you have the right coverage for your needs. With a legacy of leadership spanning 90 years, we've built a reputation as a top-ranked insurance agency in Ohio, and we're proud to serve individuals, families, and businesses across the state and beyond.
Our Services
We offer a wide range of insurance solutions designed to meet the unique needs of our clients. Our personal insurance options include home insurance, auto insurance, life insurance, and health insurance. For businesses, we provide commercial insurance, employee benefits, and industry-specific insurance solutions. We also specialize in Medicare, including general Medicare, Medicare Advantage, and Medicare Part D. Our team will work with you to understand your specific needs and provide customized insurance solutions to protect what matters most.
Our Commitment
At MMA Insurance Agency, we're committed to building long-term relationships with our clients, providing exceptional service, and ensuring you have the right coverage for your unique needs. Our team is dedicated to staying up-to-date on the latest insurance trends and regulations, ensuring you receive expert advice and guidance every step of the way. We're proud to be an independent insurance agency, allowing us to work with a variety of top-rated insurance carriers to find the best coverage for you.
About Our Agency
MMA Insurance Agency is conveniently located in Pickerington, OH, New Albany, OH, and Upper Arlington, OH. Our team is passionate about giving back to the community, and we're committed to providing exceptional service to our clients. With over 100+ reviews, we're proud to be a trusted local insurance agency.
Disappointing Experiences with MMA Insurance
Several reviewers have had troubled experiences with MMA Insurance, with both authors expressing dissatisfaction with the company's services. Tom S. and Branda K. both gave the insurance company a rating of 1 star.
The main issue seems to be a lack of transparency and poor customer service. Tom S.'s experience began with a dispute over coverage, where the agency failed to include his detached garage in the policy. When the garage was damaged in a crash, the carrier claimed it was never part of the coverage, leaving Tom S. with a significant financial loss. He felt that the company prioritized saving money on his premium over doing what was right for him.
Branda K.'s experience was similar, with poor service and a lack of responsiveness. When she tried to cancel her insurance, it took over two weeks and ultimately required her to contact the insurance company herself to complete the process. Branda K. felt that the company only cared about making money and did not provide adequate support to its customers.
Be the first to review Matthews Mark Agency.
Write a Review
