Protect What Matters Most with Your Personal Price Plan!
At Underwood Insurance and Financial Services Inc., we understand the importance of protecting the people and things most meaningful to you in life. As a local family-run State Farm Insurance Agent serving Aurora, CO, and surrounding communities, we help families with all of the insurance products State Farm has to offer. Our team of insurance veterans, led by Scott Underwood, is dedicated to providing personalized service to ensure that you and your loved ones are protected.
Our Services
We offer a wide range of insurance products, including Auto Insurance, Homeowners Insurance, Condo Insurance, Renters Insurance, Business Insurance, Life Insurance, Health Insurance, and more. We also provide banking and mutual fund services to help you achieve your financial goals. Whether you're looking for protection for your family, home, or business, we've got you covered.
Our Mission
Our mission is to work with you and your family to put a Personal Price Plan in place, protecting you and your loved ones. We make it simple and easy. Our goal is to provide exceptional service, build long-lasting relationships, and help you achieve peace of mind knowing that you're protected.
Our Team
Our team is comprised of experienced insurance professionals who understand the importance of protecting what matters most. We have Spanish-speaking team members to cater to our ESL customers. As a father of six, Scott Underwood, our agency owner, understands the importance of protecting the people and things most meaningful in life. He has been a State Farm Insurance Agent for over 10 years, and his team is dedicated to providing exceptional service to our customers.
Why Choose Us
At Underwood Insurance and Financial Services Inc., we're not just insurance agents; we're your neighbors, friends, and family. We care about our community and strive to make a positive impact. We're committed to helping you protect what matters most and achieving your financial goals.
Agents and Staff
The staff at this State Farm office has received mixed reviews. On the positive side, Daisy, Scott, Yesenia, Jairo, Jasmine, and Averie have all been praised for their helpfulness, positive attitudes, and excellent customer service skills. They have been described as responsive, knowledgeable, and caring, making customers feel valued and understood.
On the negative side, some customers have had poor experiences with Scott Underwood and his team, citing unresponsiveness, short and curt answers, and a lack of effort to resolve issues.
Office Operations
There have been some issues with office operations, including unexpected changes to policies and billing fluctuations that have caused overdrafts. Some customers have also experienced unhelpful responses from the office manager and a lack of accountability.
Overall Experience
While some customers have had positive experiences with this State Farm office, others have been disappointed and frustrated with the service they received.
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