At FirstMark, we understand that the world of insurance can be overwhelming and confusing. That's why we've been dedicated to guiding thousands of families and businesses through the process for the past 30 years. Our team is committed to simplifying your insurance journey, providing clear guidance and expert advice to help you navigate the complexities and find the ideal coverage for your specific needs.
Our Mission
Our mission is to provide world-class service, offering you the right coverage at the best price. We believe that everyone deserves to feel confident about their insurance, and that's why we're dedicated to helping you make informed decisions about your coverage. With over 30 years of experience, our team of experts is committed to guiding you through the complex world of insurance and ensuring that you have the right coverage to protect you from risk.
Our Services
At FirstMark, we offer a range of services designed to help you achieve your insurance goals. Our services include:
- Personal Insurance: We offer a variety of personal insurance options, including auto, home, renters, boat, motorcycle, and more.
- Commercial Insurance: We provide commercial insurance solutions for businesses, including business auto, business life, and workers' comp insurance.
- Life Insurance: We offer a range of life insurance options, including term, universal, and whole life insurance.
- Business Insurance: We provide business insurance solutions for all sizes of businesses, including property, liability, and commercial auto insurance.
The FirstMark Challenge
At FirstMark, we know that the world of insurance can be complex and overwhelming. That's why we created the FirstMark Challenge, a unique process designed to identify the right insurance coverage at the best price. With the FirstMark Challenge, you can rest assured that you're getting the best coverage at the best price.
Meet the Team
At FirstMark, we're committed to providing world-class service and expert advice. Our team of experts includes experienced agents and client care specialists who are dedicated to helping you achieve your insurance goals. Our team is led by experienced leaders who are passionate about delivering exceptional service and helping you feel confident about your insurance.
Recommendations and Savings
Multiple reviewers praised FirstMark Insurance Group for providing significant savings on their insurance policies. Reviewers reported saving between $1,200 and $4,647 per year on their policies, including home, auto, and umbrella coverage.
Positive Experiences with Staff
Several reviewers praised individual staff members, including Ken, Amanda, Scott, Rob, and Dan, for their professionalism, responsiveness, and ability to explain complex insurance concepts in a clear and transparent manner.
Easy Process
Some reviewers mentioned that the process of getting insurance through FirstMark was easy and hassle-free, with some even reporting that it took only a few minutes to resolve an issue.
Negative Experiences
However, not all reviewers had positive experiences. Some reported difficulties in getting in touch with staff, feeling misled about quotes, and experiencing poor communication.
Communication Issues
Some reviewers expressed frustration with the company's communication, citing instances of unreturned calls and emails, and feeling like their priority was not being taken seriously.
Trust Issues
A few reviewers mentioned that they would not trust the company due to their negative experiences, citing issues such as lack of follow-through and unmet expectations.
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