Providing peace of mind for our customers, one policy at a time.
Welcome to the Lulay State Farm Agency, where we are dedicated to helping our customers achieve their financial goals and protect their valued assets. With over 20 years of experience as a State Farm Agent, I, Teresa Lulay, have had the privilege of serving the greater Salem area, including Keizer, Turner, Stayton, Jefferson, Aumsville, Sublimity, Albany, and more. Our mission is to provide exceptional service, expert advice, and personalized attention to each and every customer.
Our Services
As a State Farm Agent, I can offer a wide range of insurance products, including auto, homeowners, condo, renters, personal articles, business, life, health, pet, and more. Additionally, we also provide banking and investment services, such as mutual funds and annuities. Whether you are looking for insurance, investment, or retirement planning, our team of experts is here to help you achieve your financial goals.
About Our Team
At the Lulay State Farm Agency, we are committed to providing exceptional customer service and expertise. Our team consists of experienced professionals, including my office manager, Erin Seymour, and our office representatives, Brenda Spangler, Jennifer Sanders, Raine Penrose, Jim Wit, and Jamie Flores. Together, we strive to understand our customers' unique needs and provide tailored solutions to meet their needs.
Community Involvement
As a long-time resident of Salem, I am deeply committed to giving back to our community. As a member of the Salem Rotary, I have had the privilege of participating in numerous community service projects. I am also an Ambassador Travel Qualifier and a Golden Triangle Agent, and I take pride in being actively involved in the local community.
Contact Us
If you have any questions or would like to schedule a consultation, please do not hesitate to contact us. You can reach us at (503) 378-1100 or insurance@lulay.com. We are available to assist you Monday through Friday from 9:00 am to 5:00 pm and by appointment on weekends.
Exceptional Customer Service
Many reviewers had an outstanding experience with the Teresa Lulay State Farm agency. They praised Crystal, Teresa, Erin, Christy, Patrick, and Jolley for being kind, patient, super knowledgeable, personable, and helpful. The agents took the time to explain the policies, answered questions, and ensured the clients were satisfied with their new coverage.
Competitive Rates
Reviewers noted that they received competitive rates for their insurance policies, with some even experiencing significant savings. For example, one reviewer mentioned getting a rate 55% lower than their previous policy, while another received a $68 per month reduction.
Personalized Attention
The agents at Teresa Lulay State Farm were praised for their personalized attention and responsiveness. Reviewers appreciated being kept informed throughout the process and feeling assured that their needs were prioritized.
Mixed Reviews
However, not all reviews were positive. Some reviewers had negative experiences with the agency, citing poor service, incompetence, and rudeness. These reviewers expressed disappointment and frustration with the company and its agents.
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