: Protect Your Family, Grow Your Business, and Save Your Time
Our Mission: Protecting What Matters Most
Welcome to State Farm Insurance in Queen Creek, your trusted partner in protecting what matters most. We are a local team of passionate professionals dedicated to ensuring the financial security of individuals and families throughout the East Valley. With over 40 years of combined experience, we guide our clients through the complexities of insurance, empowering them to make informed decisions about their coverage.
Who We Are
Our agency is led by Hortencia Reyes, a certified insurance professional with an extensive background in risk management and customer service. Her deep understanding of the challenges faced by local businesses and families allows her to tailor insurance plans to each client's unique needs. Our team is passionate about building strong relationships, providing personalized guidance, and ensuring clear and transparent communication throughout the process.
What We Offer
We offer a comprehensive range of insurance products to protect your:
- Personal Assets: Auto, Homeowners, Condo, Renters, Personal Articles
- Financial Security: Life Insurance, Health Insurance, Pet Insurance
- Business Protection: Business Insurance
- Recreational Vehicles: RV Insurance, Boat Insurance
Why Choose State Farm?
- Local Expertise: We are committed to serving our community and understand the specific risks you face in the East Valley.
- Personalized Service: We take the time to understand your unique needs and goals.
- Transparent Communication: We explain your coverage in clear, understandable terms.
- Claims Assistance: We are dedicated to guiding you through the claims process and ensuring a smooth and efficient experience.
- Community Involvement: We are proud supporters of local organizations and actively contribute to the well-being of our community.
Let's Review Your Coverage
Whether you need to update your existing policies or want to explore new coverage options, we are here to help. We offer:
- Free insurance reviews: We will assess your current coverage and identify potential areas for improvement.
- Personalized quotes: We provide customized quotes based on your unique needs and budget.
- Flexible payment options: We offer convenient payment plans to fit your financial situation.
Contact Us Today
Get peace of mind knowing that your financial protection is in good hands. Contact us today to schedule a consultation and discuss your insurance needs. We look forward to serving you and becoming your trusted insurance partner.
Exceptional Service and Reviews
The reviews for Hortencia Reyes' State Farm office are overwhelmingly positive, with all but one reviewer giving a 5-star rating. Reviewers rave about the exceptional customer service they received, praising the team's professionalism, knowledge, and willingness to help.
Many reviewers mention specific agents, such as Jocelyn and Hortencia herself, who provided outstanding service and made complex insurance processes easy to understand. Several reviewers mention how the team went above and beyond to find the best deals for their clients, often resulting in significant savings.
Common Themes and Testimonials
Several common themes emerge from the reviews, including:
- Excellent customer service, with agents being knowledgeable, friendly, and responsive
- Effective communication, with agents taking the time to explain complex insurance concepts in a clear and concise manner
- Competitive pricing, with reviewers often mentioning significant savings on their insurance premiums
- Personalized attention, with agents taking the time to understand each client's unique situation and provide tailored solutions
Negative Review
One reviewer, Paola Carrasco, provided a 2-star review, citing a negative experience with a former agent, Marleen Gonzalez, who was no longer with the office. The reviewer felt misled about a payment for a late insurance setup and was disappointed with the office's response.
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