At Welk Insurance Agency, we are committed to providing our clients with comprehensive insurance and risk management solutions. As an independently owned and operated agency, we have been serving Northern California and Idaho for over six decades. Our team of experienced professionals is dedicated to helping individuals, families, and businesses navigate the complex world of insurance, ensuring that our clients receive the best coverage for their unique needs.
Our Expertise
We specialize in a wide range of personal and commercial lines of insurance, including Homeowners, Auto, Farm, and Commercial coverage. Our expertise includes:
Personal Insurance
- Auto Insurance: liability coverage, comprehensive coverage, collision coverage, uninsured and underinsured motorist coverage, diminishing deductible, accident forgiveness, minor violation forgiveness, roadside assistance, specialty auto insurance, 24-hour customer service, towing, rental reimbursement, personal injury protection (PIP), medical payments coverage, and flood insurance
- Home Insurance: property insurance, homeowners liability, renters insurance, condo insurance, mobile home insurance, scheduled property insurance, landlords insurance, in-home business insurance, and identity theft insurance
- Life Insurance: individual life insurance, recreational vehicle insurance, boat insurance, motorcycle insurance, motorhome insurance, ATV insurance, and snowmobile insurance
Commercial Insurance
- Business Owners Policy (BOP): coverage for your business
- Commercial Auto Insurance: coverage for your business fleet
- Commercial Property Insurance: coverage for your business property
- Commercial Umbrella Insurance: excess liability coverage for your business
- Inland Marine Insurance: coverage for valuable items transported by water
- Professional Liability: coverage for errors and omissions
- Workers Compensation: coverage for employee injuries
Why Choose Us
At Welk Insurance Agency, we pride ourselves on our exceptional service, dedication to our clients, and commitment to providing the best value. We are fully committed to helping our clients make informed insurance decisions and achieving their financial goals. Whether you're an individual, family, or business, we are here to help you every step of the way.
Get Started
Contact us today to learn more about our insurance services and how we can help you protect your assets. With our expert guidance, you can rest assured that you are making the best insurance decisions for your unique needs.
Billing Issues and Poor Customer Service
The reviews highlight dissatisfaction with Nationwide and its agency "Kristy". The agency is accused of charging customers unexpected bills, and when customers take their concerns to the agency, they are met with inadequate solutions.
Misleading Discounts
Reviewers claim that Nationwide withholds discounts from customers who cancel other policies with the company. For instance, one reviewer was charged a bill of $105.67 after cancelling their home owners policy, despite being told they were eligible for a discount. When asked to rectify the situation, the agency allegedly blamed the cancellation of a car insurance policy and refused to take responsibility.
Communication Breakdown
The reviews also emphasize the importance of effective communication. One reviewer was unable to resolve their issue with the agency over the phone, so they visited the agency in person. However, the representative there was unhelpful and did not provide a satisfactory explanation or solution.
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