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Dedicated Insurance Solutions for West Michigan and Beyond

Life is full of uncertainties, but your insurance shouldn't be. At Reno Agency, we specialize in providing personalized, comprehensive insurance solutions for individuals, families, and businesses throughout West Michigan and beyond.

Our Mission

Our mission is to remove the unpredictability in the lives of our clients, offering peace of mind and security by crafting tailored insurance plans that meet their unique needs. We believe in building relationships with our clients, understanding their individual situations, and providing clear, relatable guidance every step of the way.

What Sets Us Apart

  • Personable Service: In today's digital age, we value the importance of face-to-face interaction and open communication. Our experienced agents take the time to understand your specific needs and concerns, offering personalized guidance and tailored solutions.
  • Quality Coverage: We partner with trusted insurance providers to offer a comprehensive range of policies that provide robust protection without compromising affordability.
  • Convenience and Efficiency: We understand the importance of seamless experiences and offer online tools for easy policy management, online billing, and claim filing.
  • Community Commitment: We are proud to serve our community and actively support local initiatives.

Our Expertise

Reno Agency offers a comprehensive range of insurance products, including:

  • Personal Insurance: Auto, Home, Life, Umbrella
  • Business Insurance: Commercial, Professional Liability, Worker's Compensation
  • Life Insurance: Term, Whole, Universal
  • Health Insurance: Individual, Group

We are proud to serve the following areas

Wayland, Moline, Dorr, Middleville, Shelbyville, Hopkins, Martin, Allegan, Byron Center, Caledonia, and beyond.

Contact Us Today

For personalized insurance solutions and exceptional service, contact Reno Agency today. Our experienced team is ready to answer your questions, assess your needs, and provide you with a customized plan that offers peace of mind and financial security.

Reviews
Positive: The positive comments highlight the agency's excellent service, communication, and claims process, as well as their competitive pricing and ability to provide better coverage.
Negative: The negative comment highlights a lack of follow-up by the agency after leaving contact information, leading to the reviewer choosing to switch to a different provider.

Excellent Service and Communication

Many reviewers have expressed their satisfaction with the service and communication provided by Reno Agency. They praise their agents, particularly Joe Buffin, Mike Salisbury, and Shelly, for their professionalism, attention to detail, and prompt responses to their questions and concerns. The agency's ability to understand their clients' needs and provide personalized service is also highlighted.

Underwriting and Claims Process

Reviewers who have had to file claims have reported positive experiences, citing quick responses and efficient processing of claims. In particular, Auto-Owners, the underwriter used by Reno Agency, was praised for their responsiveness and ease of communication.

Competitive Pricing and Better Coverage

Some reviewers mention that they were able to find better coverage and competitive pricing with Reno Agency compared to other insurance providers.

One Negative Review

However, one reviewer, Anonwhtgrl, was unhappy with the agency's service, citing a lack of follow-up after leaving their contact information. This reviewer chose to switch to State Farm, which they found to be more responsive to their needs.

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