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Making Health Care Possible For All Minnesotans

Empowering Minnesota Communities with Health Coverage and Support

Since 1995, Portico Healthnet has been a dedicated partner for uninsured and underinsured individuals and families in Minnesota. Guided by our commitment to equity and social justice, we tackle the barriers to healthcare access by offering a comprehensive suite of services to empower people to navigate the complex healthcare system.

1. MNsure Enrollment Assistance

  • Receive personalized guidance through the application and enrollment process for Minnesota's health insurance marketplace, MNsure.
  • Get expert assistance finding the most affordable and comprehensive coverage for your needs.

2. Health Access Navigation

  • Receive tailored guidance on accessing healthcare services, understanding insurance plans, and navigating the healthcare system.
  • Get connected to a certified MNsure Navigator who will walk you through every step of the process.

3. Navigator Training & Resources

  • Obtain training and resources to become a certified MNsure Navigator or assistor.
  • Gain essential skills to effectively support individuals and families in accessing health insurance and care.

4. Community Outreach & Advocacy

  • We advocate for policies and programs that promote healthcare access and equity.
  • Partner with community organizations to expand access to care in underserved areas.

5. Health Literacy & Education

  • Provide workshops and resources to help individuals understand health insurance and navigate the healthcare system.
  • Empower individuals to take charge of their health and healthcare needs.

Our Impact

  • Over 50,000 individuals have benefited from our services since our founding.
  • We have successfully assisted countless families in securing affordable health insurance coverage.
  • Our outreach and advocacy efforts have raised awareness about healthcare disparities and access issues in Minnesota.
Join us in ensuring equitable access to healthcare for all.

Portico Healthnet - Building a healthier future for Minnesota communities.

Reviews
Positive: The reviewers praised the courteous and professional staff, dedication to helping others, and ability to navigate healthcare services with ease.
Negative: The organization faced criticism for inconsistent customer service, lack of transparency, and failure to provide necessary updates on applications, leading to frustration and fear among some reviewers.

Positive Experiences

Many reviewers had incredibly positive experiences with Portico Healthnet's staff. They praised the staff's courteous and professional demeanor, dedication to helping others, and ability to navigate healthcare services with ease. Several reviewers thanked the staff for making a potentially stressful process pleasant.

Challenges and Disappointment

However, some reviewers had negative experiences. One reviewer, John Sparby, rated the organization 1 star and described a terrible customer service experience with Eric, who seemed confused and incompetent. Another reviewer, Patricia Howell, rated the organization 2 stars and described a lack of customer service, including a failure to provide a reference or file number for their application, and no updates on the status of their application after multiple contacts.

The Impact of Inconsistent Experience

The inconsistent experiences reported by reviewers can be concerning. While some reviewers were able to receive helpful service and find health insurance, others were left without coverage and struggled to get assistance. This lack of transparency and communication can be frustrating and even fear-inducing, as Patricia Howell noted.

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