Protection for Life's Unexpected Events
At Bacarella Insurance Group, we are an independent insurance agency offering a complete range of insurance products and services to meet all of your personal, family, and business insurance needs. Our agency takes pride in providing quality products and services while maintaining the highest level of integrity. We represent all the major personal insurance markets, and we look forward to working with you!
Our team of personal risk advisors can assist you in designing the most comprehensive, cost-effective program available. Whether you need personal insurance, commercial insurance, or health and life insurance, we have got you covered. Our goal and vision is simple: to be Southwest Florida's first and best choice in the products and services we provide. From the workplace to the marketplace, our agency is committed to helping protect "BIG" customers and their loved ones from any potential unforeseen risk.
Our Services
We offer a wide range of insurance services, including personal home insurance, auto insurance, condo insurance, renters insurance, flood insurance, recreational vehicle insurance, commercial general liability insurance, commercial auto insurance, commercial property insurance, workers' compensation, builder's risk equipment floater, health insurance, life insurance, and long-term care insurance. Our team of experts will work with you to design a customized insurance program that meets your unique needs and budget.
Our Commitment
At Bacarella Insurance Group, we are committed to providing exceptional customer service, expert advice, and competitive pricing. We understand that every individual and business has unique insurance needs, and we are dedicated to helping you find the right coverage for your specific situation. Whether you need personal insurance, commercial insurance, or health and life insurance, we are here to help.
Our History
The Bacarella family has been serving Southwest Florida and their insurance needs for two generations. Our agency has a long history of providing quality insurance products and services to our clients, and we look forward to continuing this tradition for many years to come.
Overall Experience
The reviews highlight the varied experiences customers have had with the Bacarella Insurance Group. While some customers have had a very positive experience, others have had a negative one.
Positive Experience
Many customers have praised the agency's staff, particularly Anthony and Jonathan, for their professionalism, care, and willingness to go above and beyond to meet their clients' needs. They have been commended for their ability to provide good coverage at competitive rates, answering questions, and being responsive to clients' concerns.
Negative Experience
On the other hand, some customers have had a bad experience with the agency, citing arrogance on the part of the owner, Anthony, and incompetence among some staff members. They have reported difficulties in getting refunds, incorrect addressing of refund checks, and unprofessional behavior.
Staff
Anthony and Jonathan have been specifically mentioned as being professional, caring, and responsive. Kim Hopkins, a former staff member, was also praised for her kindness and professionalism.
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