Our Story
Huesman Schmid Insurance was founded on the principle that peace of mind comes from knowing your most valuable assets are protected. With over years of experience serving the communities of Ohio, Indiana, and Kentucky, our team understands the unique risks and needs of individuals and families in the region. We are committed to providing personalized insurance solutions that are tailored to each client's unique situation.
Our Mission
Our mission is to empower our clients to make confident decisions about their protection by offering a wide range of insurance products, exceptional service, and unwavering support. We go beyond simply selling insurance - we take the time to understand your individual needs, answer your questions, and guide you through the process of selecting the right coverage options.
Our Values
- Client-Focused: We prioritize your needs and concerns, offering personalized attention and solutions tailored to your individual situation.
- Transparency: We believe in clear and honest communication, explaining your coverage options and costs in simple terms.
- Community Involvement: We are actively involved in local, state, and national charities and organizations, reflecting our commitment to the communities we serve.
- Expertise: We have a team of experienced insurance professionals who can provide personalized guidance and support.
Our Services
Huesman Schmid Insurance offers a comprehensive range of insurance products and services to meet your needs at every stage of life. Our product offerings include:
Personal Insurance
- Auto Insurance
- Homeowners Insurance
- Renters Insurance
- Personal Umbrella
- Condo Insurance
- Motorcycle Insurance
- Boat & Watercraft Insurance
- Flood Insurance
- Individual Life Insurance
Commercial Insurance
- General Liability
- Commercial Auto
- Commercial Property
- Condo Association
- Bonds
Additional Services
- Business Insurance Solutions
- Risk Management Consulting
- Claim Assistance and Support
At Huesman Schmid Insurance, we value the relationships we build with our clients. We are committed to working with you as a trusted partner, ensuring that your insurance coverage is always adequate and tailored to your unique needs.
Disappointing Customer Service
Many customers have expressed frustration with the responsiveness of Huesman Schmid Insurance Agency. Tony Nalley, who left a 1-star review, claimed that he called to get a quote and provided required documents, but has heard nothing back after two weeks. Chris Hamblin, another customer who left a 1-star review, had a similar experience, citing poor treatment and a high quote.
Exceptional Customer Service and Savings
On the other hand, several customers have had positive experiences with the agency. Mark P. Moser, Donna Schlie, RonAnna Bisher, and Tmp all praised the agency's staff for being responsive, helpful, and friendly. RonAnna Bisher's family even saved $500 per year by switching to Huesman Schmid from their previous insurance company. Jessica Hoover appreciated the agency's quick responses to her questions and felt that they were a great partnership.
Conclusion
Despite the mixed reviews, it's clear that Huesman Schmid Insurance Agency has both strengths and weaknesses. While some customers have had issues with responsiveness, others have had very positive experiences with the agency's staff and have saved money on their insurance premiums.
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