At the Mary Beth Burgess State Farm Insurance office, we are proud to serve the Kannapolis, NC area with insurance and financial services. Our agency has over 40 years of combined State Farm team experience, and we have received numerous awards and accolades for our commitment to excellence and customer service.
Our Mission
Our mission is to provide exceptional customer service, develop lasting relationships, and help our customers achieve their goals by providing comprehensive insurance and financial solutions. We strive to be responsive, transparent, and respectful in all our interactions with our customers.
Our Services
We offer a wide range of insurance products and services, including:
- Auto Insurance: Protect your vehicle and your family with our auto insurance coverage.
- Homeowners Insurance: Insure your home against damage or loss with our homeowners insurance.
- Condo Insurance: Protect your condominium unit and your personal property with our condo insurance.
- Renters Insurance: Insure your personal property and be protected against loss or damage with our renters insurance.
- Business Insurance: Protect your business and your assets with our commercial insurance products.
- Life Insurance: Insure your loved ones and plan for the future with our life insurance coverage.
- Health Insurance: Provide for your healthcare needs with our health insurance coverage.
- Pet Insurance: Insure the health and well-being of your furry friends with our pet insurance.
- Rec Vehicles Insurance: Insure your recreational vehicles, such as boats or RVs, with our recreational vehicles insurance.
- Boat Insurance: Insure your boat and be protected against loss or damage with our boat insurance.
Our Office
Our office is located at 1460 Dale Earnhardt Blvd, Kannapolis, NC 28083, and we are open Monday through Friday from 9am to 5pm. We also offer virtual appointments and are available 24/7 to assist with your insurance needs.
Testimonials
We are proud to serve the Kannapolis, NC area and have been honored to receive numerous awards and accolades for our commitment to excellence and customer service. Our customers have given us a 4.7-star rating on Google, and we continue to strive to exceed their expectations.
Overall Experience
The majority of reviewers had a positive experience with the insurance agency, with many praising the agents for their exceptional service, knowledge, and ability to find the best policies for their needs.
Agents' Performance
Several agents were mentioned by name, including Kristen, Brittany, Kylie, Dan, and Kendrick, who were commended for their excellent service, prompt responses, and ability to provide personalized solutions.
Praises for the Agency
Many reviewers appreciated the agency's professionalism, efficiency, and customer-centric approach. They praised the agency for being helpful, courteous, and responsive to their queries.
Comparison to Other Companies
Some reviewers compared the agency favorably to other insurance companies, stating that they received better quotes, service, and overall experience with this agency.
Criticisms and Improvement Areas
However, one reviewer had a negative experience, citing issues with the underwriting process, misinformation, and lack of coordination within the office.
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