Save Big on Insurance Rates in Austin, Texas
EZ Insurance Agency is a leading insurance provider in Austin, Texas, offering a wide range of insurance services to individuals and businesses. With over 20 years of experience, we have built a reputation for providing affordable and reliable insurance solutions to our clients.
Our Mission
Our mission is to provide our clients with the best possible insurance coverage at an affordable price. We understand that every individual and business has unique insurance needs, and we strive to provide personalized service to meet those needs. Our team of experienced insurance agents is dedicated to providing exceptional customer service and ensuring that our clients have the right coverage for their specific situation.
Our Services
We offer a wide range of insurance services, including auto insurance, home insurance, commercial insurance, and health insurance. Our auto insurance policies are designed to provide our clients with the lowest rates in Texas, with discounts up to 35% on car insurance. Our home insurance policies are designed to protect our clients' homes and personal belongings from unexpected events. Our commercial insurance policies are designed to protect businesses from liability and property damage. And our health insurance policies are designed to provide our clients with affordable healthcare coverage.
What Sets Us Apart
At EZ Insurance Agency, we pride ourselves on our ability to provide personalized service to our clients. We take the time to understand our clients' unique insurance needs and provide them with customized insurance solutions. We also offer instant online quotes, allowing our clients to get quotes quickly and easily. Our agents are knowledgeable and experienced, and we have multiple locations in Austin to serve our clients.
Testimonials
Don't just take our word for it! Our clients have great things to say about us:
"Bobby is the best. Excellent attention every time." - Ricardo Blanco Berrios
"I'm happy with my insurance, never had an issue with anything!" - Lily the agent
"Very helpful and easy to get my car insured." - Ray Cunningham
"Great customer service from all staff." - Ashly Mika
"Deann Cuellar was very professional, respectful and very kind." - Araseli Barrientos
Get a Quote Today!
If you're looking for affordable insurance coverage in Austin, Texas, contact us today to get a quote. Our team of experienced insurance agents is ready to provide you with personalized service and customized insurance solutions.
Customer Service Experiences
Positive Experiences
Some customers had excellent experiences with EZ Auto Insurance, praising the professionalism, kindness, and knowledge of agents like Robb, DeAnna, and Deann. These agents went above and beyond to find the best deals and explain coverage options, leading to high levels of satisfaction.
Negative Experiences
On the other hand, some customers faced unprofessionalism, lack of attention, and poor phone etiquette from EZ Auto Insurance employees. Some examples include employees discussing unrelated topics, leaving customers on hold for extended periods, and prioritizing phone calls over in-person customers.
Specific Issues
- Unprofessional conversations with customers
- Poor phone etiquette, such as being left on hold for extended periods
- Prioritizing phone calls over in-person customers
- Lack of attention to customers
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