At Billy Upton State Farm Insurance, we pride ourselves on providing top-notch insurance services to individuals, families, and businesses in Douglasville, GA, and surrounding areas. With over 53 years of experience, I, Billy Upton, have established a reputation for being a trusted and knowledgeable insurance professional.
Our Services
At Billy Upton State Farm Insurance, our team of licensed insurance professionals is dedicated to helping our customers find the right insurance coverage for their specific needs. Whether you're looking for auto, home, life, or business insurance, we've got you covered. Our services include:
- Auto Insurance: Get a customized auto insurance policy that suits your needs, whether you're driving a sedan, SUV, or truck.
- Homeowners Insurance: Protect your home, condo, renters, or business property with our comprehensive homeowners insurance policies.
- Life Insurance: Secure your loved ones' financial future with our term life, whole life, and universal life insurance policies.
- Commercial Insurance: We offer a range of commercial insurance options, including workers' compensation, liability, and business property insurance.
- Pet Insurance: Keep your furry friends healthy and happy with our pet insurance policies.
- Boat Insurance: Insurance your boat, RV, or motorcycle with our specialized insurance policies.
Our Mission
At Billy Upton State Farm Insurance, our mission is to provide exceptional customer service, offer competitive insurance products, and build long-lasting relationships with our clients. We're dedicated to helping individuals, families, and businesses in Douglasville, GA, and surrounding areas secure their financial future.
Get in Touch
If you're looking for a personalized insurance quote or have any questions about our services, please don't hesitate to contact us. You can reach us at (770) 949-5863 or visit our office at 3417 Highway 5 Suite E, Douglasville, GA 30135-2378.
About Billy Upton
As a State Farm agent, I, Billy Upton, have been serving Douglasville, GA, and surrounding areas for over 53 years. I'm a graduate of West Georgia College in Carrollton, GA, and I've been a resident of Douglasville since 1988. My team and I are committed to providing exceptional customer service and helping our clients make informed decisions about their insurance needs.
Customer Service
The customers rave about the excellent customer service provided by the agents at State Farm. Mrs. Diane, Billy Upton, and Gladys Norris are specifically mentioned for their helpfulness, knowledge, and prompt responses. The agents are described as "sweet, " "honest, " and "extraordinary, " making the customers feel valued and respected.
Claims Processing
The process of filing and resolving claims varies. Taylor Smith was unable to get a new policy due to underwriting issues, while Ray Duhon and Dr. Tl Evans had claims paid quickly and efficiently. Billy, on the other hand, experienced issues with his mobile home claim, feeling that the agent and adjuster were unresponsive and deceptive. The claim was ultimately denied due to a lack of coverage, resulting in a significant financial loss.
Insurance Coverage
The customers emphasize the importance of clearly understanding insurance coverage and terms. Billy's negative experience highlights the need for accurate communication and transparent policy language.
Recommendations
The majority of customers would highly recommend State Farm and the agents they have worked with.
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